Assistant Sales Manager, Retail Sales

Different Technologies Pty Ltd.; Sitiawan; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Sales Support Specialist, where you'll assist the Sales Manager in achieving ambitious sales targets. This role emphasizes building strong relationships with customers and improving their experience while driving sales efficiency. With a focus on strategic initiatives and team leadership, you will play a crucial role in enhancing sales operations and fostering customer loyalty. If you're passionate about sales and have a proven track record in management, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3+ years in management or sales in e-commerce or automotive.
• 2+ years leading sales teams with performance responsibility.

Responsibilities

• Support Sales Manager to achieve sales targets and improve customer experience.
• Implement strategies to meet sales and profitability goals.

Skills

Management

Business Development

Sales

Communication Skills

Strategic Thinking

Job description

About You

In this role, you will support the Sales Manager to achieve sales targets.

Your Day-to-Day

• Support and assist the Sales Manager with:
• Developing consultative relationships to ensure the customer experience is prioritized in all business decisions.
• Achieving objectives for the assigned district by collaborating effectively to improve customer experience, retention, and profitability in fixed operations.
• Facilitating daily huddles to understand the sales team’s challenges and provide direction and solutions.
• Implementing strategies and initiatives on a quarterly, monthly, weekly, and daily basis to meet development, sales, and profitability goals.
• Evaluating customer experience through data and observations, and driving continuous improvements and problem resolution to build customer loyalty.
• Providing a framework and support for retail sales in developing, achieving, and evaluating vehicle sales strategies and objectives.
• Establishing operational excellence to maximize the acquisition and support of retail sales partners and customers, sales efficiency, and customer experience.
• Providing clear and inspiring leadership to motivate and develop the team to deliver high-quality, sales-centric efforts.

Your Know-How

• At least 3 years of experience in management, business development, or sales within a leading e-commerce, automotive, or retail company, ideally with P&L and/or performance responsibility.
• Minimum of 2 years of experience leading sales teams in a dynamic environment.
• A proven track record of scaling and structuring full-scope sales organizations.
• Experience dealing with external partners and B2C customers at all levels.
• Proven above-average performance at individual and team levels.
• A commercial mindset with excellent communication and sales skills.
• A strategic thinker who effectively uses data, logic, and instinct to identify problems and implement solutions.