Assistant Sales Manager, PF-i | Kuala Lumpur, MY

RHB; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading bank in Kuala Lumpur is looking for a motivated sales professional to promote financial products and deliver exceptional customer service. The ideal candidate will have a Bachelor's degree and 4-5 years of sales experience, with strong negotiation and interpersonal skills. This role requires delivering results in a fast-paced environment, making it perfect for self-initiated individuals with a passion for sales.

Qualifications

• 4-5 years of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Strong understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of PF-i products.
• Ensure high standard of customer experience.
• Ensure compliance with bank policies.
• Maintain sales centre according to bank standards.

Skills

Sales and negotiation skills

Interpersonal skills

Communication skills

Education

Bachelor Degree in related field

Job description

Key Responsibilities:

Sales
• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposit etc.

Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• Bachelor Degree - Any related field(s).
• 4-5 year of experiences in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills

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