Assistant Sales Manager - Cheese Manufacturing

Austral Dairy Group; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

Austral Dairy Group, a growing cheese manufacturer, is looking for an Assistant Sales Manager to enhance their sales and export business across South East Asia. This role involves managing key accounts, developing sales strategies, and providing excellent customer service. Candidates should have a background in sales within the dairy industry and strong interpersonal skills.

Benefits

Competitive salary

Opportunities for professional development

Collaborative and fast-paced environment

Qualifications

• 3–5 years of experience in sales or key account management in cheese or food manufacturing.
• Proven experience managing export sales and knowledge of international logistics.
• Familiarity with HACCP, GMP, and food safety requirements.

Responsibilities

• Manage key accounts and grow customer relationships for high-value clients.
• Assist in developing and executing sales strategies alongside the General Manager.
• Analyze market trends and provide insights for product improvement.

Skills

Key Account Management

Customer Relationship Management

Sales Strategy Development

Negotiation Skills

Interpersonal Skills

Education

Tertiary qualifications in Business, International Trade, or Marketing

Job description

Location: Balakong
Employment Type: Full-Time
Reporting To: General Manager
Industry: Cheese Manufacturing

About the Role:

We are a fast-growing and quality-focused cheese manufacturing company, supplying premium dairy products to both domestic and international markets. We are seeking a proactive, commercially savvy Assistant Sales Manager to support our sales and export growth, with a strong focus on managing key accounts and assisting in driving export business in South East Asia.

This role reports directly to the General Manager and offers an exciting opportunity to contribute to strategic sales planning, customer relationship development, and market expansion within a dynamic and growing environment.

Key Responsibilities:

Key Account Management

Manage and grow relationships with high-value customers, including foodservice clients, manufacturers, and OEM partners.

Serve as the key contact for major accounts, ensuring excellent service, product knowledge, and responsive communication.

Collaborate with customers on product needs, ordering schedules, and growth opportunities.

Develop and maintain export relationships.

Identify new international business opportunities and drive sales growth in the region.

Coordinate with logistics and supply chain teams to manage documentation, export compliance, freight, and delivery timelines.

Sales Strategy & Performance

Support the General Manager in developing and executing sales strategies that align with overall business objectives.

Monitor sales performance, generate regular reports, and adjust plans to meet targets and customer demands.

Assist in pricing strategies and contract negotiations, ensuring profitability and competitiveness.

Customer Service & Operational Support

Work with warehouse, production, and quality teams to ensure on-time order fulfilment and product integrity.

Handle customer inquiries, resolve service issues, and maintain customer satisfaction across domestic and export channels.

Market Insight & Reporting

Analyze sales trends, market developments, and customer feedback in both domestic and export markets.

Provide insights to marketing and R&D teams for product improvement and innovation.

Required Skills & Experience:

3–5 years of experience in sales or key account management, ideally in cheese, dairy, or food manufacturing.

Proven experience managing export sales, with a strong understanding of trade operations and customer expectations.

Familiarity with international logistics, Incoterms, export documentation, and compliance regulations.

Strong interpersonal, negotiation, and presentation skills.

Ability to work cross-functionally and manage complex timelines and multiple priorities.

Qualifications:

Tertiary qualifications in Business, International Trade, Marketing, or a related field (preferred).

Knowledge of HACCP, GMP, and food safety requirements in manufacturing and export.

Why Join Us?

Be part of a reputable Australian cheese manufacturer with a growing footprint across Asia-Pacific.

Enjoy a collaborative, fast-paced environment focused on quality, service, and innovation.

Opportunity to contribute directly to international business growth and strategic market expansion.

Competitive salary and opportunities for professional development.

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Assistant Sales Manager? Do you have experience in a sales role? Do you have customer service experience? Have you worked in a role which requires experience with product pricing and costing strategy? Are you willing to travel for this role when required?

Manufacturing, Transport & Logistics 11-50 employees

Austral Dairy Group Sdn Bhd primarily services the contract packing needs of Australian and New Zealand dairy manufacturers throughout South-East Asia and beyond. Dairy manufacturers from around the world are also invited to utilise our services. These services include shredding, shaving, cubing, blocking and grating various types of cheeses for the local and international markets at an affordable price point for the retail and foodservice sectors.

Austral Dairy Group's vision is to be distinguished in the industry as a top rated, private label cheese supplier by sourcing quality and sustainable dairy products and delivering excellence to all customers.

The facility covers an area of 3000 square metres and has been designed to meet the highest Australian food safety manufacturing standards and best practices. Our facility is also HALAL certified.

Austral Dairy Group is the perfect partner to look after your business intrest and deliver your product specifically designed to meet your needs.

Austral Dairy Group Sdn Bhd primarily services the contract packing needs of Australian and New Zealand dairy manufacturers throughout South-East Asia and beyond. Dairy manufacturers from around the world are also invited to utilise our services. These services include shredding, shaving, cubing, blocking and grating various types of cheeses for the local and international markets at an affordable price point for the retail and foodservice sectors.

Austral Dairy Group's vision is to be distinguished in the industry as a top rated, private label cheese supplier by sourcing quality and sustainable dairy products and delivering excellence to all customers.

The facility covers an area of 3000 square metres and has been designed to meet the highest Australian food safety manufacturing standards and best practices. Our facility is also HALAL certified.

Austral Dairy Group is the perfect partner to look after your business intrest and deliver your product specifically designed to meet your needs.

What can I earn as an Assistant Sales Manager