Assistant, Retail Sales [East] (Kota Bahru / Gong Badak / Kubang Kerian /Jengka)

Fairview International School; Kubang Kerian; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in mobile technology seeks proactive individuals for a retail position. The role involves driving the digital device trade-in business, providing exceptional customer service, and managing sales. Ideal candidates should have retail experience and a diploma or degree in any field, with strong interpersonal and communication skills.

Qualifications

• At least 2 years of working experience in retail.
• Candidates with experience in mobile device sales will be an added advantage.

Responsibilities

• Drive the trade-in business by encouraging customers to trade-in their mobile devices.
• Assist customers with data transfers and ensure accurate cataloging of devices.
• Manage sales transactions and customer inquiries professionally.

Skills

Customer service

Communication

Interpersonal skills

Time management

Self-motivated

Multi-tasking

Education

Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job description

Seeking proactive individuals to drive our mobile device trade-in business, assisting customers with data transfers and ensuring secure cataloging of devices in East Coast stores (Kota Bahru / Gong Badak / Kubang Kerian /Jengka). . Responsibilities include providing excellent customer service, managing sales transactions, maintaining store cleanliness, and supporting store improvement initiatives. Additional duties may be assigned as required. Join our team and help enhance our retail outlet's success!

Who Are We?

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

What Role Will You Play in Shaping CompAsia's Future?

• To drive the trade-in business by encouraging customers to trade-in their mobile devices in return for cash.
• Assist customer who traded-in their mobile devices in transferring their data from their current mobile devices to their new device, when necessary.
• To accurately catalogue the trade-in devices into the system and storing them in a secure location.
• Attend to customers’ inquiries and provide excellent customer service in meeting customer expectation.
• Resolving customers’ issues and concerns in a timely and professional manner.
• Attend and manage the trade-in sales, cash register and processing payment.
• Perform general operations and administration functions.
• To ensure the retail outlet is clean and tidy, and the product displays are always presentable.
• To assist in improving store facilities and environment to attract more customers.
• Perform other ad hoc duties as assigned to you from time to time.

What Qualifications and Experience Will You Bring to Excel in This Role?

• Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 years of working experience in retail.
• Candidates with experience in mobile device sales will be an added advantage.
• Excellent communication, customer service and interpersonal skills.
• Fast learner, able to multi-task, time management, self-motivated and able to work independently with minimal supervision.
• Good working attitude and willing to learn.
• Able to work on shifts, weekend and public holidays.
• Shortlisted candidate is required to work in Mydin USJ.

NOTE: Please indicate which stores you are interested to be based in in your CV.