Assistant Restaurant Manager

Jollibee Foods Corporation; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

Jollibee Foods Corporation is seeking candidates for their Manager in Training Program in Malaysia. Responsibilities include overseeing restaurant operations, driving sales and profit growth, and ensuring high standards of service and cleanliness. Candidates should have 2-5 years of experience in the restaurant industry with exceptional communication and customer service skills.

Benefits

Medical and hospitalization leave

Annual bonus

Medical insurance

EPF / SOCSO / PCB

Training provided

Allowance provided

Staff meals

Staff discount

Qualifications

• At least 2-5 years of restaurant-related experience.
• Basic knowledge of accounting systems.
• Exceptional communication and customer service skills.

Responsibilities

• Developing, implementing, and evaluating restaurant-specific plans for sales and profit growth.
• Training and coaching new managers and station crews.
• Ensuring overall performance in terms of sales and profitability.

Skills

Team management

Customer service

Restaurant operations

Financial acumen

Communication skills

Job description

Fewer than 20 applicants. You still have a chance!

We are looking for suitable candidates to join our team at JOLLIBEE MALAYSIA. Opening soon at Lakefields Sungai Besi, Sogo KL, Permas Jaya (Johor), and Johor Jaya.

• At least 2-5 years of restaurant-related experience to understand the operating functions of Jollibee restaurants.
• Basic knowledge of accounting systems is a bonus for completing necessary operational reports.
• Exceptional communication skills to effectively manage employees and serve guests.
• Passionate and excellent customer service skills to WOW our guests.

Come and Bee One Of Us & Bee Together to change the landscape of QSR in Malaysia! If you would like to join our Manager in Training Program, you may also apply. Only shortlisted candidates will be contacted.

• The position is responsible for developing, implementing, and evaluating restaurant-specific plans for sales and profit growth, quality and food, service, cleanliness, and condition (FSC) standards implementation, and people targets, in alignment with country plans. The role collaborates with the support group, implements applicable programs, and provides feedback for performance improvement.
• Responsible for the overall performance of the restaurant in terms of sales and profitability while maintaining high standards of cleanliness, hospitality, accuracy, maintenance, product quality, and service rendered to guests.
• Responsible for training and coaching all new managers and station crews to ensure high standards of food preparation, service, and sanitation according to Jollibee standards. Also ensures smooth daily operations and sufficient manpower availability.
• International branding.

Additional Benefits

• Medical and hospitalization leave
• Annual bonus
• Medical insurance
• EPF / SOCSO / PCB
• Training provided
• Allowance provided
• Staff meals
• Staff discount

Team management, customer service, restaurant operations, financial acumen, communication skills.

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