Assistant QAQC Manager

Encompass Industries; Kerteh; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading glove manufacturing company in Terengganu seeks a Quality Assurance and Control Manager to oversee QA/QC operations and ensure compliance with ISO standards. This role requires a Bachelor's degree and solid experience in quality management within a regulated environment, focusing on continuous improvement and process risk management.

Benefits

Panel Clinic

Free Parking

Subsidized Cafeteria

Wellness Centre (On-site at Factory)

EPF, SOCSO & EIS Contributions

Training

Shift Allowance

Hostel

Qualifications

• Minimum of 5 years of relevant experience in QA/QC.
• Solid understanding of ISO standards and regulatory requirements.
• Proficient in both written and spoken English and an additional language.

Responsibilities

• Oversee QA/QC operations and ensure effective implementation of processes.
• Manage internal and external audits and compliance with standards.
• Monitor product quality and respond to customer feedback.

Skills

Communication

Decision-Making

Interpersonal Skills

Quality Principles

Process Risk Management

Non-Conformance Management

Continuous Improvement

Education

Bachelor’s degree in science or related field

Job description

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Responsible for overseeing the entire QA/QC operations. Assist in planning, reviewing, and ensuring the effective implementation of QA/QC processes.

Support the implementation of quality management strategies and plans—including resource allocation, systems, timelines, and budgets—in alignment with the organization’s annual business plan and long-term goals.

Proactively maintain systems to establish and uphold standards related to activities and products.

Liaise with and coordinate directly with certification bodies for ISO 9001, ISO 13485, GMP, SMETA, or any other relevant social compliance certifications.

Design, improve, and implement the Quality Management System (QMS), including ISO-related procedures and processes.

Assist in managing and leading both internal and external audits (by certification bodies and customers), ensuring that all nonconformities are addressed, corrected, and independently verified.

Monitor and ensure the closure of customer complaints. Update and maintain the Customer Complaint Register and the Customer NCR Register.

Handle customer feedback and complaints in accordance with established procedures and standards.

Monitor departmental performance based on agreed standards. Take corrective actions as necessary, and communicate, advise, and support plant personnel to maintain performance levels.

Oversee both in-process (online) and post-process (offline) production quality to ensure customer expectations are met.

Monitor and apply quality standards set by external bodies, ensuring they are integrated into internal quality systems.

Continuously monitor and stay updated on regulatory requirements and changes.

Develop internal audit plans and programs. Conduct audits, prepare reports, issue NCRs, and follow up on corrective action implementation and closure.

Schedule and coordinate product inspections and testing activities.

Prepare reports as required.

Collaborate with other departments on all matters related to product quality.

Perform any other duties as assigned by the superior from time to time.

Required:

Bachelor’s degree in science or a related field from a recognized university.

Solid understanding of quality principles within manufacturing environments.

Expertise in key quality processes, including Process Risk Management, Validation, Regulatory Affairs, Non-Conformance Management, and Continuous Improvement.

Strong decision-making and prioritization skills, particularly in fast-paced, dynamic manufacturing settings.

Excellent communication and interpersonal abilities.

Minimum of 5 years of relevant experience in the QA/QC department, preferably within a regulated manufacturing environment.

Proficient in both written and spoken English and an additional language.

Preferred:

In-depth expertise in EU MDR, ISO 13485, FDA 21 CFR Part 820, ISO 9001, and other global quality standards.

Proven experience interfacing with international regulatory authorities during audits and inspections.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Quality Assurance and Control Manager? Have you worked in a role which requires a sound understanding of ISO 9001? How many years of auditing experience do you have?

Manufacturing, Transport & Logistics 101-1,000 employees

Encompass Industries Sdn Bhd is the 1st Glove Manufacturing Plant in Terengganu We have been developing and manufacturing top-quality disposable medical gloves for over 25 years. Our unrivalled experience and deep industrial expertise have helped us become a leader in glove production capabilities.

In light of our recent expansion , we wish to invite people who wish to create a career in this destroy to join our fun and high performance team.

Encompass Industries Sdn Bhd is the 1st Glove Manufacturing Plant in Terengganu We have been developing and manufacturing top-quality disposable medical gloves for over 25 years. Our unrivalled experience and deep industrial expertise have helped us become a leader in glove production capabilities.

In light of our recent expansion , we wish to invite people who wish to create a career in this destroy to join our fun and high performance team.

Perks and benefits Panel Clinic Free Parking & Subsidized Cafeteria Wellness Centre (On-site at Factory) EPF, SOCSO & EIS Contrib., Training, Shift Allow. Hostel

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What can I earn as a Quality Assurance and Control Manager