Assistant Outlet Manager (Toppen)

Rainbow Distribution Sdn. Bhd.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant Outlet Manager in a leading retail outlet. This role offers the opportunity to lead a team, drive sales, and ensure exceptional customer service. You will be responsible for managing inventory, executing promotions, and developing staff through training and motivation. If you are passionate about retail and have a knack for leadership, this position is perfect for you. Enjoy a competitive salary and the chance to grow in a supportive environment focused on success and teamwork.

Qualifications

• Minimum SPM with proficiency in Bahasa Malaysia and English.
• Retail experience with team management skills.

Responsibilities

• Lead and motivate outlet staff to achieve sales targets.
• Manage inventory and ensure excellent customer service.
• Develop outlet promotions to boost sales revenue.

Skills

Team Management

Sales Generation

Customer Service

Inventory Management

Communication Skills

Education

SPM (Sijil Pelajaran Malaysia)

Job description

Rainbow Distribution Hiring! Full Time Assistant Outlet Manager (Toppen) in Johor, Earn up to MYR 5,000 - Ricebowl

Fewer than 10 applicants. Your chances are good!

• Vibrant and outgoing candidate.
• Possess minimum SPM with proficiency in Bahasa Malaysia and English.
• Retail working experience and ability to manage a team.
• Able to work retail hours and on public holidays.
• Generate sales and profitability for the outlet.
• Provide direction and leadership to outlet staff, including sales promoters deployed from the brand.
• Develop and execute outlet promotions to increase sales revenue without compromising profitability.
• Conduct effective communication: team briefings, motivation, performance appraisal, coaching, conflict resolution, and discipline.
• Motivate, recognize, empower, and challenge the team daily, focusing on both quantitative and qualitative aspects.
• Plan manpower in advance with rosters, leave schedules, etc., to ensure operational capacity during peak seasons.
• Manage inventory, ensuring no stockouts and maintaining accurate counts during opening/closing.
• Monitor sales floor to ensure excellent customer service.
• Follow up on inventory discrepancies and resolve issues.
• Submit required paperwork promptly (e.g., OT, commissions).
• Participate in stock takes according to SOPs.
• Maintain relationships with mall management to access promotions and collaboration opportunities.
• Provide medical leave and benefits information.
• Manage staff purchase programs.

Staff training and development, inventory management.

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