Assistant Outlet Manager - Park Lounge, Park Hyatt Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Kuala Lumpur is seeking an Assistant Outlet Manager to help manage the outlet efficiently and ensure maximum guest satisfaction. The ideal candidate should have a background in Hospitality/Tourism management and relevant experience in hotel or luxury restaurant settings. You will work closely with the Outlet Manager to maintain high operating standards and achieve financial goals.

Qualifications

• Malaysian Citizens and Permanent Residents only.
• Preferred work experience as Assistant Outlet Manager or Team Leader.
• Ability to work under pressure and handle stress.

Responsibilities

• Assist with running the department as per Hyatt standards.
• Manage the assigned outlet as an independent profit centre.
• Ensure maximum guest satisfaction while operating within budget.

Skills

Restaurant operations understanding

Communication and interpersonal skills

Organisational and time management skills

Education

University degree/diploma in Hospitality/Tourism management

Job description

Summary

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Outlet Manager is responsible for assisting the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, and helping to ensure the financial success of the outlet.

Qualifications

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality/Tourism management.
• Work experience as an Assistant Outlet Manager or Team Leader within hotel or luxury restaurants is preferred.
• Strong understanding of restaurant operations, including front-of-house and back-of-house functions.
• Good communication and interpersonal skills, strong organisational and time management abilities, and the capacity to work under pressure and handle high-stress situations effectively.