Assistant Outlet Manager - Mixologist (172278)

Shangri-La Hotels and Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Traders Hotel by Shangri-La is seeking an Assistant Outlet Manager – Mixologist in Kuala Lumpur. This role involves managing bar operations, training staff, and ensuring exceptional beverage service standards. Candidates with a background in hospitality and a passion for mixology are encouraged to apply.

Qualifications

• Strong knowledge of cocktails, wines, beers, and non-alcoholic drinks.
• Minimum of 3 years’ experience in a similar role.
• Outgoing, cooperative, and adaptable personality.

Responsibilities

• Oversees daily outlet operations and ensures beverage standards.
• Trains and develops the F&B team in mixology.
• Maintains inventory control and cost management.

Skills

Knowledge of beverages

Excellent communication

Team collaboration

Education

Diploma or Graduate in Tourism, Hospitality, or Hotel Management

Job description

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city center,Traders Hotel by Shangri-Lais looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

Department:Food & Beverage

Reports To: Outlet Manager

Job Summary:

The Assistant Outlet Manager – Mixologist oversees daily outlet operations, ensures service and beverage standards, trains and develops the F&B team, collaborates with the kitchen on food quality and cost control, and upholds HACCP compliance to deliver exceptional guest experiences through expert mixology and leadership.

Key Responsibilities:

• Lead the creation, preparation, and presentation of a wide range of beverages, including classic cocktails, signature drinks, wines, beers, and non-alcoholic options.

• Ensure high standards of beverage service by training and supervising bar staff on mixology techniques, presentation, and guest engagement.

• Maintain consistent quality, cost control, and inventory of bar ingredients and supplies in coordination with the kitchen and purchasing teams.

• Implement and uphold service procedures, ensuring all team members follow brand standards through regular coaching and performance checks.

• Uphold hygiene and safety standards by strictly adhering to HACCP protocols in all bar operations.

• Foster a positive and professional bar culture that enhances guest experience and motivates the team to achieve service excellence.

Skills and Qualifications:

• Diploma or Graduate in Tourism, Hospitality, or Hotel Management.

• Excellent command of written and spoken English; proficiency in additional languages is a plus.

• Strong knowledge of beverages, including cocktails, wines, beers, and non-alcoholic drinks.

• Minimum of 3 years’ experience in a similar role, preferably with mixology expertise.

• Outgoing, people-oriented, cooperative, and adaptable personality.

Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.