Assistant Operations Manager (Automation Warehouse)

MR DIY International; Seri Kembangan; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading home improvement brand is seeking an Assistant Manager, Operations for their International Warehouse Distribution Centre in Seri Kembangan. This role will involve guiding warehouse teams, ensuring operational efficiency, and collaborating on strategic initiatives to enhance distribution performance. Ideal candidates should possess strong leadership and analytical skills, along with relevant experience in warehouse operations.

Qualifications

• Minimum 4–5 years of relevant experience in warehouse operations.
• Good command of English and Mandarin.
• Demonstrates effective leadership and efficiency.

Responsibilities

• Provide direction to the warehouse team and support daily operations.
• Analyze distribution performance and propose improvements.
• Coach team members on new projects and monitor timelines.

Skills

Leadership

Analytical

Problem-Solving

Organizational

Multilingualism

Tools

Microsoft Office

Job description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Job Summary

The Assistant Manager, Operations plays a crucial role in providing direction and guidance to the International Warehouse Distribution Centre team, ensuring that daily routine functions and reporting tasks are carried out efficiently. This role is based at MR DIY's headquarters in Seri Kembangan.

Key Responsibilities

• Provide direction and guidance to international warehouse subordinates in establishing daily routine functions and reporting methods.
• Support managers and stakeholders in all aspects of day-to-day operations to ensure supply chain business goals are achieved.
• Assist in system troubleshooting within the respective international warehouses and ensure smooth operations.
• Escalate warehouse issues and concerns to top management in a timely manner.
• Guide and mentor the local warehouse team on reporting requirements as requested by top management.
• Drive cross-functional teams to improve processes and implement necessary changes.
• Analyze international warehouse distribution performance, assess capacity against forecast planning, and propose operational improvements.
• Collaborate and coordinate with local warehouse managers on new project implementations and process changes.
• Support the warehouse department in reviewing work processes, and provide solutions and suggestions to resolve operational issues.
• Foster strong interdepartmental relationships and align the warehouse department with project plans and operations.
• Coach and guide warehouse team members on new project implementations such as warehouse relocations, new warehouse setups, stocktakes, etc.
• Oversee the delivery of projects and make necessary adjustments to ensure they meet specifications and high standards.
• Monitor progress and timelines of new assignments across team members to ensure project objectives are met.

Job Requirements

• Minimum 4–5 years of relevant experience in warehouse operations.
• Good command of English and Mandarin (both written and spoken), with proficiency in Microsoft Office.
• Demonstrates appreciation and respect for cultural sensitivities, especially in international and cross-cultural interactions.
• Excellent leadership, organizational, analytical, and problem-solving skills.
• Experience in both operational and strategic planning.
• Demonstrates effectiveness and efficiency in work execution.
• Multilingualism is an added advantage.
• Ability to identify work process issues and implement improvements.
• Open with minimum work travelling.