Assistant Officer

Ernst & Young Advisory Services Sdn Bhd; Kuching; On-site; MYR 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a Receptionist to join their Core Business Services team. In this role, you'll be the welcoming face for incoming visitors and clients, while also managing calls and providing essential administrative support. This position offers a unique opportunity to contribute to a diverse and inclusive culture, where your communication skills and pleasant demeanor will shine. With a commitment to continuous learning and flexible working arrangements, this is your chance to build an exceptional career while making a meaningful impact in a supportive environment.

Benefits

Continuous Learning Opportunities

Flexible Working Arrangements

Transformative Leadership Coaching

Diverse and Inclusive Culture

Qualifications

• Minimum 1 year of experience as a Receptionist or in Customer Service.
• Proficient in both Bahasa Malaysia and English.

Responsibilities

• Welcome incoming visitors and clients, providing a friendly first impression.
• Provide administrative support and coordinate office activities.

Skills

Communication Skills

Telephone Etiquette

Customer Service

Proficiency in Bahasa Malaysia

Proficiency in English

Education

Diploma

Tools

PABX Knowledge

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Technology, Talent Team, Brand Marketing and Communications, Business Development and Risk Management.

Your key responsibilities

You will need to welcome incoming visitors or clients. You are also required to answer incoming calls and direct them appropriately. You will be responsible for providing administrative support within a department. The tasks involved include handling of correspondence and coordinating office activities.

Requirements

• Candidate must possess at least Diploma.
• At least 1 year of working experience as a Receptionist/ Telephone Operator/ Customer Service.
• Candidate must have a pleasant personality with good communication skills and telephone etiquette.
• Proficient in Bahasa Malaysia and English.
• Those with PABX knowledge would be an advantage.

Ideally, you’ll also have

• Experience in administrative support or equivalent

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.