Assistant Marketing Manager / Executive (Malls)

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Johor Bahru is seeking an Assistant Marketing Manager to oversee promotional activities and enhance customer engagement for their mall. The role includes managing advertising spaces, leading marketing efforts, planning events, and ensuring excellent customer service standards. The ideal candidate will possess strong management skills, a marketing background, and demonstrated experience in overseeing events and digital content.

Qualifications

• Bachelor's Degree in Marketing or related fields preferred.
• Strong management and communication skills are essential.
• Experience in event planning and digital marketing is preferred.

Responsibilities

• Manage the leasing of promotional spaces and advertising panels.
• Lead marketing initiatives via advertisements and social media.
• Oversee events and evaluate their effectiveness.

Skills

Management

Customer Service

Event Planning

Digital Content Creation

Marketing Leadership

Education

Bachelor's Degree in Marketing or related field

Job description

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• Manage the leasing of promotional spaces, kiosks, and advertising panels.
• Work with tenants and exhibitors to ensure proper documentation and compliance.
• Oversee the quality of promotional displays and merchandise.

Advertising & Public Relations

• Lead marketing efforts through various channels, including advertisements and social media.
• Serve as the point of contact for media, press, agencies, and government bodies.
• Write and review copy for promotional materials, such as press releases, flyers, and brochures.

Event Management

• Plan and execute marketing and promotional events to drive foot traffic.
• Work with management on budgeting and seek sponsorships or tenant involvement.
• Evaluate events post-execution and suggest improvements.

Digital Content & Social Media

• Create and update content for the mall’s website and social media accounts (Facebook, Instagram, etc.).
• Ensure content is well-organized, accessible, and updated regularly.

Customer Service

• Develop and enforce customer service standards to enhance the mall’s public image.
• Address customer feedback, complaints, and concerns in a timely manner.
• Oversee the Customer Service Counter and staff performance.

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