Assistant Manager Strategic Healthcare Development

Malaysia Healthcare Travel Council; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for Strategic Healthcare Development. This pivotal role involves assisting in the creation and implementation of innovative healthcare strategies that elevate patient experiences and promote Malaysia as a leader in health tourism. You will be responsible for market prioritization, stakeholder ecosystem development, and optimizing operational workflows. Join a dynamic team where your analytical skills and strategic vision will contribute to the advancement of healthcare services in a vibrant and growing sector. If you are passionate about healthcare innovation and collaboration, this opportunity is perfect for you!

Qualifications

• Minimum 5 years’ experience in healthcare field, preferably in strategy and operations.
• Proficiency in English and Bahasa Melayu is required.

Responsibilities

• Develop and implement frameworks to enhance healthcare services and patient experiences.
• Spearhead cross-functional healthcare initiatives and manage strategic partnerships.

Skills

Analytical Skills

Stakeholder Management

Data-driven Decision Making

Program Management

Healthcare Strategy Implementation

Education

Bachelor’s Degree in Healthcare Related Fields

Job description

Assistant Manager Strategic Healthcare Development

The Assistant Manager – Strategic Healthcare Development will play a crucial role in assisting the Vice President with medical strategies, operational excellence, and the implementation of new projects and initiatives.

Role Descriptions:

1. Strategic Innovation: Develop and implement creative frameworks that enhance healthcare service offerings, elevate patient experiences, and advance organizational objectives in the health tourism sector.
2. Market Prioritization: Identify high-potential medical specialties, source markets, and strategic regions to focus Malaysia's health tourism promotion efforts, ensuring maximum impact and return on investment.
3. Project Management & Leadership: Spearhead cross-functional healthcare initiatives involving novel service integrations, technological advancements, and data-driven program development to position Malaysia as a regional leader.
4. Competitive Intelligence: Conduct comprehensive analyses of regional healthcare landscapes, market trends, competitive offerings, and economic factors to identify distinctive growth opportunities within the health tourism ecosystem.
5. Stakeholder Ecosystem Development: Cultivate and manage strategic partnerships between MHTC and diverse healthcare stakeholders (specialists, hospitals, regulators, wellness providers) to create integrated care pathways that showcase Malaysia's unique value proposition.
6. Service Excellence: Optimize operational workflows and patient journey touchpoints to deliver seamless, holistic care experiences that differentiate Malaysia's health tourism offerings in the international market.
7. Collaborative Market Development: Work across organizational teams to assess market demand and effectively promote Malaysia's distinctive healthcare capabilities to potential health tourists in targeted regions.
8. Performance Analytics: Prepare comprehensive reports for senior leadership detailing strategic initiatives, implementation progress, and measurable outcomes of new healthcare service integrations.
9. Reporting: Preparing reports for senior management on the strategic initiatives and outcomes.
10. Additional Responsibilities: Execute other projects and tasks as assigned by the VP of Healthcare.

Requirements:

1. A minimum of bachelor’s degree in any healthcare related fields (Medicine, Pharmacy, Biomedical / Biotechnology, Health sciences, Nursing, etc).
2. Minimum 5 years’ experience in healthcare field (experience in strategy and operations is preferable but not compulsory).
3. Proficiency in both written and spoken English and Bahasa Melayu.

Additional Skills:

1. Strong analytical abilities and knowledge of health trends and issues affecting regional/global healthcare.
2. Good data-driven decision-making capabilities and program management skills.
3. Stakeholder management skills and ability to collaborate with diverse healthcare partners.
4. Demonstrated ability to implement healthcare strategies and solutions incorporating new ideas + technology will be advantageous.