Assistant Manager, SG Compliance

AIA Hong Kong and Macau; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

AIA Hong Kong and Macau is seeking an Assistant Manager for SG Compliance in Cyberjaya. The role involves providing guidance on regulatory compliance and managing a team to ensure adherence to AML regulations. Ideal candidates will have a Bachelor's degree and extensive experience in life insurance operations, particularly in compliance.

Qualifications

• Over 5 years of experience in life insurance operations, especially in AML/CFT compliance.
• At least 3 years managing a team.
• Professional AML/CFT qualification is an advantage.

Responsibilities

• Ensure outsourced compliance screening processes adhere to SOPs and guidelines.
• Assist in implementing an effective AML framework.
• Conduct screening activities to ensure regulatory compliance.

Skills

AML/CFT compliance

Analytical skills

Team management

Process improvement

Education

Bachelor’s degree in business administration, accounting, finance, law, insurance, or related fields

Tools

Transaction monitoring/screening tools

Job description

Assistant Manager, SG Compliance page is loaded

Assistant Manager, SG Compliance

Apply locations: Cyberjaya, MY - AIA Shared Services Malaysia
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: JR-57548

At AIA, we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives but also to improve communities and environments, aiming to help a billion people live Healthier, Longer, Better Lives by 2030.

We seek ambitious individuals who believe in shaping this future, offering unmatched career and personal growth opportunities, and who are eager to work with inspiring leaders.

Sound like you? Then read on.

About the Role

The role involves providing guidance and advisory on risks and controls in areas such as distribution, regulatory compliance, financial and operational processes, systems, and information security.

Responsibilities include:

1. Ensuring all outsourced compliance screening processes adhere to SOPs and guidelines.
2. Assisting in implementing an effective AML framework to ensure compliance with AML regulations and Group policies.
3. Carrying out AML and Economic Sanctioned Screening to identify PEP, SDN, tax evasion cases, and adverse findings.
4. Conducting screening activities to ensure regulatory and AIA compliance, minimizing reputational, legal, and financial risks.
5. Supporting liaison with other teams to respond promptly to requests and queries.
6. Overseeing operations in Malaysia, ensuring coordination and escalation of issues to management when necessary.
7. Ensuring tasks are processed accurately, with prudent risk assessment, within agreed TAT and SLA.
8. Performing other duties as assigned by the supervisor.

Team Management

• Reviewing resources and processing times to ensure SLA delivery.
• Monitoring team performance and providing guidance for improvement.
• Managing daily team activities.
• Training new members and conducting error review sessions.
• Promoting team engagement and fostering good customer service attitudes.

Process Improvement

• Monitoring performance data, identifying improvement areas, and implementing solutions.

Education & Experience

• Bachelor’s degree in business administration, accounting, finance, law, insurance, or related fields.

Skills

• Over 5 years of experience in life insurance operations, especially in AML/CFT compliance.
• At least 3 years managing a team.
• Professional AML/CFT qualification is an advantage.
• Proficiency with transaction monitoring/screening tools.
• Strong analytical skills and knowledge of process improvement techniques.

Build a career with us as we help our customers and community live Healthier, Longer, Better Lives.

Applicants must provide all requested information, including Personal Data. Incomplete submissions may affect application outcomes. Ensure your information is accurate and current.

Do you believe in better?

At AIA, we believe in better—because there's no limit to how far 'better' can take us.

We empower our people to find their 'better'—in work, career, life, and impact—supporting more people to live healthier lives, build healthier societies, and cultivate healthier environments.

If you believe in better, we’d love to hear from you.