Assistant Manager - Sales

Gamuda Group; Dengkil; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the leisure sector is seeking a Sales Administrator to manage sales operations successfully. You will be responsible for implementing sales plans, ensuring customer satisfaction, and training team members while meeting performance goals.

Qualifications

• Degree in Administration or Management is required.
• Proven track record in sales with high motivation.
• Ability to manage relationships and openness to feedback.

Responsibilities

• Implement sales plans to meet/exceed goals in footfall and revenue.
• Liaise with customers to ensure SOP documentation.
• Provide training and support to team members.

Skills

Good communication skills

Supervision skills

Relationship management skills

Working knowledge of statutes related to tourism

Education

Degree in Administration/Management

Job description

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Work Company: Gamuda Land (Leisure) Sdn Bhd

Location:

Dengkil, 10, MY, 42700

Job Summary

Responsible for the operations of the sales administration functions.

Key Responsibilities

• Implement sales plans to meet or exceed established company goals in terms of footfall and revenue.
• Plan and implement effective administration systems and procedures based on park policy.
• Identify and implement improvements to streamline sales operation procedures.
• Understand customer requirements and ensure that the products and services offered meet their needs.
• Prepare and present sales proposals to prospective customers, highlighting our services and products.
• Monitor, review, and analyze sales reports, ensuring reports are submitted accurately and timely for inclusion in Sales Pipelines.
• Liaise with internal and external customers to ensure proper SOP documentation.
• Drive and motivate staff to understand the importance of delivering excellent and timely customer service.
• Cultivate teamwork, provide training, coaching, and support to team members.
• Provide after-sales services and ensure that all client feedback is taken seriously and escalated to top management if necessary.
• Update market intelligence through market segmentation.
• Conduct site inspections, product presentations, and roadshows as needed.

Qualifications

Degree in Administration/Management

Skills & Abilities

• Good communication and supervision skills.

• Highly motivated and target-driven with a proven track record in sales.

• Relationship management skills and openness to feedback.

• Good working knowledge of statutes related to the tourism and hospitality industry.