Assistant Manager, Real Estate

Manulife; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading international financial services provider is seeking a Leasing Manager for Menara Manulife in Kuala Lumpur. This position entails overseeing the leasing operations, managing tenant relationships, and executing leasing strategies. Ideal candidates have a Bachelor Degree in relevant fields and years of expertise in commercial properties, particularly in retail leasing. Join a dynamic team focused on creating a valuable customer experience and continuous professional growth.

Benefits

A competitive salary and benefits packages.

A focus on growing your career path.

Flexible work policies and strong work-life balance.

Qualifications

• 2 to 3 years of working experience in commercial properties.
• Well versed with terms and guidelines pertaining to Tenancy.
• Experience in retail leasing and tenancy administration.

Responsibilities

• Oversee leasing of commercial building spaces to ensure quick occupancy.
• Manage tenant relationships and handle leasing queries.
• Plan and execute leasing activities for Menara Manulife.

Skills

Negotiation skills

Customer-oriented

Organizational skills

Interpersonal skills

Education

Bachelor Degree in Marketing, Business Studies/ Real Estate Management or equivalent

Job description

The opportunity

The position will oversee the leasing of multiple both owned and leased commercial building space to ensure that each unit of space in the building assigned is leased out as quickly as possible. The position must be responsible for processing all confirmed leasing documentation and ensure work request are completed in timely manner. They are to manage all tenant’s expectations and request quickly and systematically. The position will also manage stakeholder’s expectation to look for new, relocation and closure of any leased premise and to ensure smooth transition between landlord and tenants.

Responsibilities

• Support the department in planning or implementing tenancy mix in the Menara Manulife building

• Support the department in planning or implementing tenancy mix in the Menara Manulife building

• Identify and short-list suitable tenants and retail concepts for the building

• Plan and execute the leasing activities for Menara Manulife

• Lead and maintain good landlord tenant relationships with existing and potential tenants.

• Support the Head of Leasing in formulating and implementing leasing strategy analysis for rental rate, occupancy rates, planning and implementing tenancy in Menara Manulife

• Attending to tenants leasing queries, requests, comments, and complaints with a view to rectify or resolve issues for services improvement.

• Lead to ensure timely deposit, rental collection, and renewal of tenancy agreement.

• Lead tenancy-related matters including negotiation and issuing legal documentation, generate leasing report as well as any other related documents with regards to lease transactions.

• Liaise closely with inter-departments on matters pertaining to Fit-out, Facility Maintenance and Operation.

• Liaise with solicitors for advice and opinion on how best to mitigate losses in instances of bad pay master/defaulters.

• To support and assist to check all reconciliations done against all reports (collection report to be reconciled with outstanding report, aging analyst report and tenant ledger summary report)

• Support and assist to source for new location for branch, training center or agency branch

• To monitor tenancy expiry and handle renewals and assist the Manager in preparing renewal notice, renewal negotiation, tenancy agreement & renewal report

• Ensure that all lease files are properly maintained and kept up to date in accordance with statute and company policy

• Undertake any other relevant duties as requested

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor Degree in Marketing, Business Studies/ Real Estate Management or equivalent

• 2 to 3 years of working experience in commercial properties

• Well versed with the general terms and guidelines pertaining to the Tenancy

• Have relevant experience in the scope of retail leasing and tenancy administration within a commercial building and corporate environment

• A team player, meticulous and customer-oriented wit good management, organizational and interpersonal skills

• Strong negotiation skills and experience in dealing with multiple stakeholder requirements

• Respect and comply utmost privacy & confidentiality of tenant’s information and tenancy agreement

• Ability to prioritize and meet deadlines

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Working Arrangement

Hybrid