Assistant Manager, Property Management II

Great Eastern Life; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector seeks an Assistant Manager for Property Management. The role entails marketing, leasing, and administration of property operations across various branch locations, ensuring tenant satisfaction and compliance with regulations. The ideal candidate will have 3-5 years of relevant experience, with a strong focus on property marketing and customer service.

Qualifications

• 3-5 years’ experience in Property Leasing and Property Management.
• Familiar with yearly budget preparation.
• Experience in preparing Letter of Offer & vetting Tenancy Agreements.

Responsibilities

• Assist in marketing, leasing, and tenancy administration of properties.
• Prepare Property Management Reports and Budget for branches.
• Handle customer service requests and maintain landlord-tenant relationships.

Skills

Property Marketing

Customer Service

Credit Control

Job description

Job Description - Assistant Manager, Property Management II (25000078)

Assistant Manager, Property Management II (

Job Number:

25000078 )

Job Purpose

Assist in the marketing, leasing, tenancy administration and operations of GELM’s Let-Out properties located in “Branches” outstation i.e. Ipoh, Johor Bahru, Kota Kinabalu, Kuching, Seremban, Penang, Sibu, Tawau (the “Properties”) and other branch properties.

The Job

Marketing & Leasing

• Attending to leasing enquiries of all tenantable spaces under branches,
• Schedule viewings of vacant premises by prospective tenants & marketing agents,
• Assist in sourcing for new tenants,
• Coordinating with local agents in respective branches on marketing leasing / marketing activities.

Tenancy Administration

• Ensure all Request for Proposals are attended and reverted on a timely manner.
• Upon securing the tenant, you have to liaise with legal team, compliance and CoSec (if need to) to finalise the agreements, AML screenings and any other documents related to CoSec.
• Preparation of relevant document ie. Tenancy Approval, Letter of Offer, Tenancy Agreement, Letter of Guarantee, Addendums and any letters related to tenancy.
• Monitor all tenancy renewal and ensure timely renewal of all tenancies
• Preparation & arrangement for the stamping of Tenancy Agreement, Letter of Guarantee & Addendums.
• Upon tenancy confirmation, to coordinate with FM to get ready site & hand over the site to the tenant for renovation.
• Ensure IFCA updates on new tenancies and renewals.
• Composing correspondence letters to tenants.
• Updating master tenancy and occupancy on movement of tenants.
• Advice Finance on any additional deposits collected (eg. access card deposits) and refund of deposits upon completion of renovations/tenancies.

Preparation of Reports

• Preparation/updates for Monthly HOD meeting slides for Branches.
• Preparation of Monthly Property Management Reports for Branches.
• Preparation of Yearly Budget for Branches – this exercise may be done more than once a year

Customer Service

• Attend to tenants on requests pertaining to additional allocation of season parking and building access cards.
• Co-ordinating with carpark management for parking bays,
• Attend to tenants’ feedback/requests and maintaining good landlord-tenant relationships.

Credit Control

• Communicating & follow-up with tenants to clear all outstanding payments,
• Communicate and inform CCD team on the monthly status of defaulters

Office Management

• Liaise with head office (MGE) on purchase of office items such as stationeries, beverages, etc and to monitor the delivery of documents and payment to and from the head office.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practice.
• Other responsibilities entailed.

Our Requirements

• At least 3-5 years’ experience in Property Leasing and Property Management,
• Familiar with preparation of yearly Budgets,
• Familiar with Property Marketing strategies for Office, Shop Lots, Retail, etc.
• Experience in Letter of Offer preparation & Tenancy Agreements vetting,
• Able to multitask, dedicated and has a positive can do attitude.
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new changes