Assistant Manager-Property Management

Eastern & Oriental Berhad; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading property management company in Kuala Lumpur is seeking a Property Manager to oversee high-rise facilities. This role involves managing owner feedback, monitoring building defects, and ensuring compliance with regulations. The ideal candidate should possess a Bachelor’s degree in a relevant field and have at least 3 years of experience in property management. Strong communication and interpersonal skills are essential.

Qualifications

• At least 3 years of experience in managing high-rise facilities and customer service in the property industry.
• Experience in defects rectification is an advantage.
• Well versed in the Building Maintenance and Strata Management Act.

Responsibilities

• Attend to owners’ feedback professionally and provide reasonable alternatives.
• Monitor and organise documentation on building defects.
• Initiate handover preparations and conduct pre-handover inspections.

Skills

Interpersonal skills

Communication skills

Knowledge of building defects

Education

Bachelor Degree in Building and Facilities Management, Property Management or related field

Job description

Overview

Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses. Apply now for a career in Property Management with us, where your drive meets endless possibilities.

The position is based in our KL Office in Malaysia.

Responsibilities

• Attend to owners’ feedback professionally in compliance with E&O’s service standards and provide reasonable alternatives in resolving customers’ feedback
• Monitor and organise the documentation on all building defects (including reports and photos), working in collaboration with departments and contractors to ensure timely completion
• Initiate handover preparations and conduct random pre-handover inspections prior to the formal handover
• Organise Pre-VP (Vacant Possession) briefings with contractors to resolve any handover and defect liability period (DLP) issues
• Establish procedures for opening and closing defect lists, ensuring timely submissions of the Property Management team for smooth, error-free transitions and progress tracking
• Establish strong relationship with local authorities and maintain good rapport with owners/tenants/residents
• Monitor and check compliance to Strata Management Act, Strata Title Act, Building and Common Property Act with Building By-Laws/ Tenant’s Handbook

Qualifications

• Bachelor Degree in Building and Facilities Management, Property Management or related field
• At least 3 years solid experience in managing high rise facilities and customer service in property industry with experience in defects rectification an advantage
• Knowledge on building defects
• Well versed in the Building Maintenance and Strata Management Act
• Able to work independently, possess initiative, strong interpersonal and communication skills