Assistant Manager - Outlet: Hyatt Centric Kota Kinabalu

Hyatt Regency Calgary; Kota Kinabalu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel in Kota Kinabalu seeks an Assistant Manager - Outlet to support the Outlet Manager in running bar operations effectively. The role includes ensuring maximum guest satisfaction and financial success of the outlet, requiring relevant experience in hospitality management and strong communication skills.

Qualifications

• Minimum of 2 years' work experience as an Assistant Outlet Manager or Team Leader/Captain.
• Relevant apprenticeship, diploma, or degree in Hospitality or Restaurant Management.

Responsibilities

• Assist Outlet Manager in managing bar operations as an independent profit centre.
• Ensure maximum guest satisfaction while operating within budget.

Skills

Communication

Problem Solving

Interpersonal Skills

Education

Diploma or degree in Hospitality or Restaurant Management

Job description

Organization- Hyatt Centric Kota Kinabalu

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet and bar operations as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet and bar.

Qualifications

Ideally, a relevant apprenticeship, diploma, or degree in Hospitality or Restaurant Management. Minimum of 2 years' work experience as an Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with high standards. Strong communication, problem-solving, administrative, and interpersonal skills are essential.