Assistant Manager - Outlet: Hyatt Centric Kota Kinabalu

Hyatt Centric; Kota Kinabalu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel in Kota Kinabalu seeks an Assistant Manager - Outlet to oversee bar operations and ensure guest satisfaction. This role requires efficiency in managing outlet activities aligned with Hyatt standards and corporate strategies, emphasizing strong leadership and communication skills.

Qualifications

• Minimum of 2 years' experience as Assistant Outlet Manager or Team Leader/Captain.
• Strong communication and problem-solving skills required.
• Experience in a hotel or large restaurant with high standards.

Responsibilities

• Assist Outlet Manager in managing the assigned outlet operations.
• Ensure maximum guest satisfaction while adhering to budget and standards.
• Help maintain financial success of the outlet and bar.

Skills

Communication

Problem-Solving

Interpersonal Skills

Administrative Skills

Education

Apprenticeship, diploma, or degree in Hospitality or Restaurant Management

Job description

Organization- Hyatt Centric Kota Kinabalu

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet and bar operations as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet and bar.

Qualifications

Ideally, a relevant apprenticeship, diploma, or degree in Hospitality or Restaurant Management. Minimum of 2 years' work experience as an Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with high standards. Strong communication, problem-solving, administrative, and interpersonal skills are essential.