Assistant Manager, Organizational Development

Universal Robina Corporation; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking an Assistant Manager for Organizational Development to enhance operational efficiency and streamline processes across teams. This role encompasses responsibilities like developing SOPs, conducting audits, and driving change management initiatives. Ideal candidates will possess a Bachelor's degree and relevant experience in process improvement and documentation management.

Qualifications

• Requires 3-5 years' experience in organizational development.
• Strong analytical, communication skills and structured problem-solving approach.
• Proficiency in MS Office and process documentation tools.

Responsibilities

• Lead process improvement initiatives and streamline business workflows.
• Develop and maintain comprehensive SOPs for business functions.
• Conduct internal audits and ensure compliance with regulatory standards.

Skills

Process Improvement

SOP Writing

Internal Auditing

Education

Bachelor's degree in business administration or related field

Tools

MS Office

Visio

Job description

Grow Beyond UR Job with URC!

Universal Robina Corporation is looking for an Assistant Manager, Organizational Development (Malaysia)

The Organizational Development's role is to lead initiatives that enhance compliance and operational efficiency, working closely with leadership, managers, and employees to identify areas where the organization can improve and develop and implement strategies to facilitate growth. This role is pivotal in streamlining business processes, developing and maintaining Standard Operating Procedures (SOPs), conducting process internal audits and managing comprehensive SOPs and process documentation records.

What are their Job Responsibilities:

Process Improvement and Streamlining

• Assessing and collaborating with management to address critical organizational related issues and consulting with supervisors and managers to identify suitable solution for related functional units.
• Analyze existing business processes across departments to identify inefficiencies and areas for improvement.
• Collaborate with a cross-functional team to redesign workflows for enhanced productivity and effectiveness.
• Implement process optimization initiatives using suitable structured methodologies.
• Recommending and implementing policies and procedures based on a thorough knowledge of company related policies, best industry practices and applicable laws and regulations.

SOP Development and Management

• Develop, update, document and maintain comprehensive SOPs for business functions.
• Ensure SOPs are aligned with organizational goals, compliance standards, best practices and accessible to relevant stakeholders.
• Coordinate with process owners to validate and approve SOPs.
• Facilitate training sessions and workshops to ensure SOP adoption and understanding across teams.

Internal Audit and Compliance

• Plan and conduct internal audit to assess adherence to SOPs, process standards and regulatory requirements.
• Identify gaps, non-conformities, root causes and recommend corrective/preventive actions.
• Prepare audit reports and present findings to senior management with actionable insights.
• Follow up on implementation of recommendation/corrective/preventive actions.

Change Management and Communication

• Support change management initiatives related to process and policy updates.
• Communicate process changes effectively across the organization.
• Monitor the impact of implemented changes and adjust strategies as needed.

SOP and Process Documentation Management

• Maintain a centralized and organized repository of all SOPs and process documentation.
• Track version control, review cycles and document approvals.
• Ensure access and proper archival of historical records.

What are the Qualifications:

• Bachelor's degree in a relevant field, such as business administration, organizational development, organizational psychology, or a business-related discipline.
• Requires at least 3-5 years' of experience with strong knowledge in process improvement, process mapping, SOP writing and internal auditing.
• Highly organize, attention to detail, structured approach to problem-solving, proactive, excellent analytical, communication and project management skills.
• Strong interpersonal, high level of integrity and commitment to quality with ability to manage multiple priorities and meet deadlines.
• Proficiency in MS office and process documentation tools (i.e Visio).

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NOTE: Universal Robina Corporation does not collect fees throughout our recruitment process and does not collaborate with any travel agency or third party to provide accommodation or other services to job applicants. All URC recruitment processes happen in our respective offices or plants. Recruitment processes are only carried out by our Talent Acquisition teams with an official corporate email address.