Assistant Manager Operations

Why join us?

The role holder will be part of the Equities business franchise under Market Securities Services Operations (MSSO) umbrella. The business covers products in the Equity Derivatives and Prime Finance areas. The scope of the team in KL comprises middle office operations and includes the following activities:

• Trade validations to front office systems, cash equity/stock loan breaks, intersystem break investigation, review documentation and settlement discrepancy queries from back office operation teams.

The Opportunity:

You will be part of a task force responsible for managing post trade support activities such as intersystem break investigation, trade validations, resolving trade/settlement discrepancies, and trade life cycle management. The role will cover Hong Kong and European facilitated activities under HK balance sheets.

Your main contacts will be front office, settlement, and middle office teams.

The role will be working on Hong Kong shift with a possibility for staggered work hours.

What you’ll do:

• Provide trade support to Prime Finance front office in Hong Kong.
• Responsibilities include but are not limited to trade validations to front office systems, cash equity/stock loan breaks, intersystem break investigation, review documentation and settlement discrepancy queries from back office operation teams.
• Interact with Front Office Trading and Sales, Operation teams, Product Control and external counterparties to resolve trade discrepancies and escalation issues.
• Ability to apply judgment to operational situations in a fast-paced environment to drive progress.
• Identify potential financial risk to the bank and ensure proper resolution is achieved within the bank’s guidelines.
• Timely escalation when necessary for issues that may cause financial loss to the bank or that could affect client relationships.
• Ensure adequate support for effective management of Key Risk Indicator (KRI)s, to minimize risk e.g. Nostro/Stock/inter-system breaks.