Assistant Manager / Manager - Digital Channels

Hong Leong Bank; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking an Assistant Manager / Manager for Digital Channels to enhance cash management services. The role involves managing product development, ensuring compliance, and optimizing client relationships. Ideal candidates should have a Bachelor's degree and relevant banking experience, with a strong focus on communication and product management.

Qualifications

• Minimum 2 years relevant experience in banking, preferably in corporate/cash management.
• Good communication in English, both spoken & written.
• Preferably Business IT background.

Responsibilities

• Responsible for defining key business segments and prioritizing customer needs.
• Manage cash management products and their processing systems.
• Monitor project and product lifecycle for on-time delivery.

Skills

Communication

Product Management

Client Relationship Management

Education

Bachelor degree

Job description

Assistant Manager / Manager - Digital Channels page is loaded

Assistant Manager / Manager - Digital Channels

Apply locations HLT-Hong Leong Tower time type Full time posted on Posted Today time left to apply End Date: June 7, 2025 (15 days left to apply) job requisition id JR0000020926

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities

• Responsible for defining key business segments, and prioritising the key business customer needs with effective strategies in meeting client’s requirements, increase the usage of the cash management services and optimizes the business relationship profitability.

• Responsible for the on-going development and management of cash management products and their processing and delivery systems, including innovation and enhancement.

• Monitors the product standards and implementing quality-control program to ensure deliverables meeting specifications.

• Monitors the status of project and product lifecycle to ensure on-time delivery, within approved budget and regulatory compliance.

• Monitors product vendors in term of communications on enhancement and new initiatives, evaluation and selection, deliverables review and prioritisation.

• Works with third parties and other stakeholders including risk and compliance to ensure proper product lifecycle is being complied prior with any product launch.

• Coordinates product release with the vendors, technical team, business, client service and implementation team with proper documentation and effective communications.

• Acts as point of reference for all product related inquiries and work collaboratively with other teams in addressing issue.

• Assess competitive landscape, industry trends and market dead as it relates to cash management and make sure relevant products are competitive in the market.

Job Requirement

• Bachelor degree holder.

• Minimum 2 years relevant experience in banking preferably in corporate/cash management domain.

• Good communication in English, both spoken & written.

• Preferrably Business IT background

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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Assistant Manager / Manager - Digital Channels

locations HLT-Hong Leong Tower time type Full time posted on Posted Today time left to apply End Date: June 7, 2025 (15 days left to apply)