Assistant Manager / Manager - Business Strategy & Development

NTT DATA Payment Services Sdn Bhd; Petaling Jaya; On-site; MYR 90,000 - 140,000; Full time

Job summary

NTT DATA Payment Services Sdn Bhd is seeking an Assistant Manager / Manager for Business Strategy & Development in Malaysia. The role focuses on driving client acquisition, growing existing accounts, and shaping strategic initiatives across finance and technology partnerships.

The successful candidate will lead end-to-end sales cycles, coordinate with IT, Operations, Product, and Compliance, and oversee project delivery from kickoff to closure. Prior fintech/payments experience is preferred.

Qualifications

• 2-5 years of experience in Business Development or Project Management.
• Strong communication and stakeholder management skills.
• Experience in fintech, payments, tech or financial services is preferred.
• Ability to lead cross-functional initiatives and negotiations.

Responsibilities

• Client acquisition and meetings with prospective clients and partners.
• Account expansion through upsell/cross-sell opportunities.
• End-to-end pipeline management and deal structuring.
• Negotiation and deal closure with internal and external stakeholders.
• Project kickoff, onboarding, and milestone tracking.

Job description

Assistant Manager / Manager - Business Strategy & Development

Client Acquisition & Meetings — Proactively reach out to, pitch, and meet with prospective clients and strategic industry partners to identify new business opportunities.

Account Expansion — Maintain regular engagement with existing clients to uncover upsell/cross-sell opportunities and ensure ongoing partnership health.

Pipeline & Deal Structuring — Manage the end-to-end sales pipeline, qualify high-potential leads, and structure commercial proposals tailored to client requirements.

Negotiation & Deal Closure — Lead commercial and contract discussions, working closely with legal and internal stakeholders to push agreements across the finish line.

Market Opportunity Mapping — Stay tuned to competitive shifts, regulatory changes, and market trends to identify untapped revenue streams or new business models.

Project Kickoff & Onboarding — Take direct ownership of new project rollouts post-deal execution, setting clear timelines, deliverables, and scope boundaries.

Cross-Functional Alignment — Act as the central liaison between external client teams and internal functions (IT, Operations, Product, Compliance) to align priorities and ensure delivery.

Milestone & Progress Tracking — Establish project roadmaps, track implementation milestones, and ensure deliverables remain on schedule and within budget.

Problem-Solving — Identify technical, operational, or resource bottlenecks early. Proactively elevate critical issues and implement swift recovery plans to avoid launch delays.

Special Projects & Strategic Initiatives — Take ownership of ad-hoc, cross-functional special projects assigned by leadership, often requiring rapid scoping, stakeholder alignment, and execution outside of standard BAU channels.

Executive & Stakeholder Support — Support leadership on time-sensitive initiatives, including preparing stakeholder materials, coordinating across departments, and driving follow-through on action items where formal project structures haven't yet been established.

Job Requirement

2 to 5 years of professional experience in Business Development, Account Management or Project Management, ideally within Fintech, Payments, Tech or Financial Institutions.

Comfortable leading client pitches, negotiating commercial terms and navigating corporate approval processes.

Highly organized and detail-oriented with proven capability to manage multiple project streams — including undefined or fast-evolving special projects — simultaneously without dropping the ball.

Strong communicator, able to speak the language of both high-level commercial executives and technical/operational teams.

Comfortable operating with ambiguity and able to scope and structure a problem quickly when there isn't an existing playbook to follow.

Proactive operator with a full ownership mindset, accountable from the initial handshake through to final project delivery and trusted to run point on sensitive or high-visibility initiatives.

Pay range and compensation package: Salary and compensation details will be discussed during the interview process.

Equal Opportunity Statement: NTT Data Payment Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At NTT DATA Payment Services, we empower businesses across Southeast Asia with reliable, secure, and innovative payment solutions—both online & offline.

With a strong presence in Malaysia, the Philippines, and Thailand, our reach spans more than 480,000 payment touchpoints across the region. As a one-stop payment solutions provider, we serve businesses of all sizes, from retail to enterprise, delivering seamless transaction experiences backed by over 30 years of industry expertise.

As part of NTT DATA Japan, one of the world’s top 10 global IT service providers, we combine deep local insights with world-class technology and innovation to help businesses grow & succeed in the digital economy.

At NTT DATA Payment Services, we empower businesses across Southeast Asia with reliable, secure, and innovative payment solutions—both online & offline.

With a strong presence in Malaysia, the Philippines, and Thailand, our reach spans more than 480,000 payment touchpoints across the region. As a one-stop payment solutions provider, we serve businesses of all sizes, from retail to enterprise, delivering seamless transaction experiences backed by over 30 years of industry expertise.

As part of NTT DATA Japan, one of the world’s top 10 global IT service providers, we combine deep local insights with world-class technology and innovation to help businesses grow & succeed in the digital economy.