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A leading General Insurance company in Malaysia seeks a Compliance Officer to oversee compliance activities and ensure adherence to regulations. The role involves maintaining regulatory documentation, validating compliance controls, and educating staff on compliance requirements. Join a supportive environment offering competitive salaries and benefits, contributing to the company's success in the insurance sector.
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1.1. To implement/execute the activities under the Compliance Annual plan based on the stated timeline.
1.2. To monitor that the various laws and regulations/guidelines/rules governing the Company’s operations, Internal Manuals/Guidelines, and Compliance Risk Management Framework are strictly adhered to by the respective business lines.
1.3. To check KijangNet on daily basis to identify new policy documents/ guidelines/ notification/ specification issued by BNM and notify the relevant HODs within 1 working day from the date of publication in KijangNet.
1.4. To assist in drafting compliance advisory to ensure that any changes to existing or introduction of new laws and regulations/guidelines/rules governing the Company’s operations are promptly disseminated to the relevant Head of Department/staff for compliance.
1.5. To identify, assess, monitor and update compliance risks documented in the Departmental Compliance Risk Registers based on regulatory/statutory developments.
1.6. To conduct validation assessments testing to assess the effectiveness of internal controls established to manage compliance risks identified as part of LCD monitoring of compliance risks under Item 1.5.
1.7. To prepare compliance assessment validation reports to the Board Risk Management Committee on the effectiveness of internal controls of compliance risks reviewed.
1.8. To assist the CLCO with planning, promotion and education on compliance requirements, whenever required.
1.9. To review and revise the Compliance Policy, Compliance Risk Assessment Methodology, Compliance Risk Registers and related control policies maintained by Legal and Compliance Department.
1.10. To clear all sanctions screening alerts within 1 working day upon receipt of same
1.11. To assist the CLCO in drafting compliance advisory to the Company’s HODs/BUs Heads enquiries on compliance related requirements. If enquiries are made directly to you, to research BNM regulatory database on compliance requirements and discuss with the CLCO the proposed response to HODs/BUs.
2. Central Regulatory Database Upkeep
2.1. To maintain and update the centralised database of all regulatory guidelines and circulars within 2 working days upon publication of same in BNM KijangNet for easier reference and retrieving by all staff.
2.2. To maintain and update the centralised database of all compliance-related Policies within 2 working days upon approval of same by BOD/Management for easier reference and retrieving by all staff.
3. Complaint Management
3.1. To implement/execute the requirements under the Company’s Guidelines on Complaints Management read together with related BNM guidelines on complaints management/statistical reporting:
3.1.1. in monitoring complaints uploaded by BNM in BNM Complaint Management Portal (to check on daily basis), received from Customer Service Unit or reported by Process Owners;
3.1.2. in monitoring the resolution of complaints by the respective Process Owners based on the Company’s Guidelines on Complaint Handling;
4.1. To implement/execute the requirements under the ISM Guidelines on Benchmark Indicators Reporting by collating and reporting the half-yearly Benchmark Indicators to ISM and submit to CLCO for review at least 7 working days before the respective half-yearly BNM deadlines.
5. Others
5.1. To prepare and update the Time Sheet detailing out all work activities carried out on daily basis.
5.2. To attend to any other duties as may be assigned to you by the CLCO or the Company’s Management from time to time.
Candidate Requirements :
University degree (legal, compliance or risk management qualifications is preferred)
At least five years of experience in compliance related areas
Experience working in the general insurance industry will be considered a big advantage for this role
Superior knowledge of industry regulations and corporate procedures for maintaining compliance
High proficiency in using MS Office (Word, Excel, PowerPoint, Outlook, etc.)
Outstanding analytical skills and problem-solving abilities
What we offer
We are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, generous leave entitlements, and opportunities for professional development and career advancement. We also prioritise work-life balance and encourage a culture of collaboration.
Salary match Number of applicants Skills match
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The Pacific Insurance Berhad, a leading General Insurance company in Malaysia, has its roots going back to the 1950s when it was the Malayan business arm of The Netherlands Insurance Company.
A subsidiary under Financial Holdings Limited, Canada since 2013, the Company has acquired MCIS General Insurance in 2015 and Prudential General Insurance in 2017 as part of its expansion in Malaysia. The Pacific Insurance Berhad brings Fairfax’s global experience, product knowledge, technology and infrastructure into the local market.
Pacific Insurance offers many career opportunities in various technical portfolios and functions ranging from Marine, Motor, Engineering, Property & Casualty, Liability, Medical, Fire, Re-Insurance, Sales & Marketing, Finance, Actuarial and Information Technology.
If you are looking for positions as Managers, Assistant Managers, Senior Executives, or Executives, kindly apply online, or send an email to [emailprotected] or visit us at www.pacificinsurance.com.my
The Pacific Insurance Berhad, a leading General Insurance company in Malaysia, has its roots going back to the 1950s when it was the Malayan business arm of The Netherlands Insurance Company.
A subsidiary under Financial Holdings Limited, Canada since 2013, the Company has acquired MCIS General Insurance in 2015 and Prudential General Insurance in 2017 as part of its expansion in Malaysia. The Pacific Insurance Berhad brings Fairfax’s global experience, product knowledge, technology and infrastructure into the local market.
Pacific Insurance offers many career opportunities in various technical portfolios and functions ranging from Marine, Motor, Engineering, Property & Casualty, Liability, Medical, Fire, Re-Insurance, Sales & Marketing, Finance, Actuarial and Information Technology.
If you are looking for positions as Managers, Assistant Managers, Senior Executives, or Executives, kindly apply online, or send an email to [emailprotected] or visit us at www.pacificinsurance.com.my
Perks and benefits Medical Miscellaneous allowance Education support Loans Dental Parking Vision Employee Share Option Scheme, Birthday Leave, Fami
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