Assistant Manager - Learning & Development

Shangri-La Group; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Service Manager for Learning & Development. This exciting role involves maintaining training records, publishing training calendars, and fostering a vibrant learning environment. The ideal candidate will possess strong interpersonal skills, fluency in English, and a passion for driving change. Join a forward-thinking hotel that values creativity and detail-oriented individuals. If you thrive in a fast-paced environment and are eager to contribute to employee development, this opportunity is perfect for you!

Qualifications

• Preferred qualifications include a diploma or degree in HR Management.
• Certification in Train the Trainer or relevant courses is a plus.

Responsibilities

• Maintain accurate training records and publish monthly training calendars.
• Respond to training requests and create a supportive learning environment.

Skills

Interpersonal Skills

Fluency in English

Detail-oriented

Creative Thinking

Change Management

Education

Diploma in Human Resource Management

Degree in Human Resource Management

Certification in Train the Trainer

Job description

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

Service Manager – Learning & Development

We are looking for a Service Manager – Learning & Development.

As a Service Manager – Learning & Development, we rely on you to:

1. Maintain accurate and up-to-date records of all training activities and training records.
2. Publish a monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Head of Department on a regular basis.
3. Ensure all requests for training by employees are responded to in a timely manner and follow-up is conducted where appropriate.
4. Create a learning environment and assist with all other HR-related activities and programs.

We Are Looking For Someone Who:

1. Diploma or Degree with specialization in Human Resource Management or any related discipline preferred.
2. Certified in Train the Trainer or relevant courses.
3. Communicates and writes with fluency in English (as well as the local language).
4. Is detail-minded, creative and has the ability to drive and lead change.
5. Has good interpersonal skills and people management skills.
6. Has experience in conducting training and audit checks.
7. Adaptable and responsive in a fast-paced work environment.
8. Is able to work independently and is a team player.

If you are the right person, what are you waiting for? Click the apply button now!