Assistant Manager, Inside Sales

Arrow Electronics Australia Pty Ltd; Seberang Perai; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading company in technology solutions seeks an Assistant Manager for Inside Sales to oversee customer account relationships and drive sales excellence. The ideal candidate will have a degree and relevant sales experience, with opportunities for personal and career growth. Attractive compensation includes bonuses and various benefits.

Benefits

Medical Insurance

Life Insurance

Year-end bonus

Performance Bonus

5-Day Work Week

Growth Opportunities

Qualifications

• 2-3 years of relevant experience in the electronics industry preferred.
• Experience in team management is a plus.
• Experience in IP&E (Interconnect, Passive, and Electromechanical) will be an added advantage.

Responsibilities

• Manage account relationships and provide strategic support.
• Maximize margins and drive value-added solution selling.
• Oversee a team of 4-5 members and ensure sales support activities.

Skills

Communication

Interpersonal Skills

Proactive Selling

Education

Diploma / Bachelor’s Degree

Job description

Position:

Assistant Manager, Inside Sales

Job Description:

What You’ll Be Doing

• Manage the overall account relationship by providing strategic service and support to the assigned customer base.

• Maximize margins, gain market share, and drive value added solution selling. Work with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.

• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.

• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/ bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.

• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.

• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

• This is a managerial role overseeing a team of 4–5 members.

What We Are Looking For

• Diploma / Bachelor’s Degree in any field.

• 2-3 years of relevant experience within the electronics industry is an advantage.

• Experience in team management is a plus.

• Excellent communication and interpersonal skills

• Proactive, outspoken and comfortable to perform cold call approach.

• Experience in IP&E (Interconnect, Passive, and Electromechanical)will be an added advantage.

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical Insurance

• Life Insurance

• Year-end bonus

• Performance Bonus

• 5-Day Work Week

• Growth Opportunities

• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more atwww.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more athttps://www.fiveyearsout.com/.

For more job opportunities, please visithttps://careers.arrow.com/us/en.

Location:

MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)

Time Type:

Full time

Job Category:

Sales