Assistant Manager - Front Office (Duty Manager) - Hyatt Centric City Centre Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading hotel in Kuala Lumpur is seeking an experienced Assistant Manager - Front Office to oversee daily operations and enhance guest relations. This role requires at least 2 years as a Duty Manager or 4 years in a leadership position within a 5-star hotel. Join a dynamic team dedicated to exceptional hospitality.

Qualifications

• Minimum 2 years of experience as Duty Manager in a 5-star hotel.
• 4 years of experience as Team Leader in Front Office or Guest Relations.

Responsibilities

• Assist with the efficient running of the Front Office department.
• Manage day-to-day operations of the Front Desk.

Skills

Excellent communication skills

Customer relations

Job description

Overview

Assistant Manager - Front Office (Duty Manager) - Hyatt Centric City Centre Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur

Front Office • Entry Level Manager • Full-time • Local

Summary

The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring attractions and connected to all things authentic for today’s modern and savvy travellers.

If you are a curious, like-minded explorer and seeking a new career adventure that is fresh and fun, we want your energy. Join us and make Hyatt Centric City Centre Kuala Lumpur your launchpad. At Hyatt, our purpose is this: We care for people so they can be their best.

Responsibilities

• You will be responsible to assist with the efficient running of the department in line with Hyatt International\'s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The Assistant Manager - Front Office is responsible to assist the Assistant / Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

• Minimum 2 years\' work experience as Duty Manager or 4 years\' experience as Team Leader - Front Office / Guest Relations in international 5-star hotel.
• Excellence communication and customer relations skills.