Assistant Manager (F&B/Operations)

RC SUREBITE SUPPLIES SDN. BHD.; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company specializing in F&B operations is seeking an experienced Assistant Manager to drive profitability and ensure high standards of service across multiple outlets. The ideal candidate will have a strong track record in managing teams, overseeing operations, and delivering excellence in food and service standards. This role involves financial management, staff development, and cross-functional collaboration to meet company sales goals.

Benefits

Incentives

Medical/Dental/Optical benefits

Annual Leave/Public holidays/Special Leave

Medical/Hospital insurance

Company uniform

Training and career development opportunities

Qualifications

• 3 years or more experience in the F&B industry, ideally in a Café/retail environment.
• Fluent in Bahasa Malaysia, English, and Mandarin.
• Must have own transport and be willing to travel.

Responsibilities

• Oversee daily operations and manage F&B outlets.
• Implement and maintain SOPs across all outlets.
• Recruit, train and mentor outlet staff.

Skills

Leadership

Problem-solving

Communication

Organizational skills

Education

Diploma or Bachelor's Degree in Hospitality, F&B Management, Marketing

Tools

Microsoft Office

Job description

We are seeking an experienced and forward-thinking Assistant Manager (F&B / Operations) to take charge of our multi-outlet operations. If you have a track record of driving profitability, leading high-performing teams, and delivering quality and innovation in F&B, we’d love to have you with our team.

JOB DESCRIPTIONS:
• Oversee Daily Outlet Operations - Manage F&B outlets, ensuring smooth daily operations in collaboration with the General Manager.

• Implement & Maintain SOPs - Prepare, execute, and monitor standard operating procedures (SOPs), ensuring full compliance across all outlets.

• Deliver Exceptional Service & Food Standards - Uphold high standards in food quality, hygiene, and health & safety while ensuring excellent customer service.

• Team Leadership & Staff Development - Recruit, train, mentor, and monitor performance of outlet staff, fostering a high-performance and service-oriented team culture.

• Financial & Budget Management - Track and manage outlet expenses, food cost percentage, and labour costs to ensure profitability within budgeted parameters.

• Sales Monitoring & Target Achievement - Monitor outlet sales targets and work towards achieving company-wide sales goals through operational excellence and upselling initiatives.

• Outlet Audits & Compliance Inspections - Conduct periodic outlet inspections and food safety audits, reporting findings with actionable solutions.

• Menu Development & R&D - Collaborate with the team to innovate menu offerings, ensure pricing strategy aligns with profitability, and develop seasonal/promotional menus.

• Inventory & Procurement Oversight- Manage inventory levels, control waste, and coordinate with procurement to optimize ingredient sourcing and supply chain efficiency.

• New Outlet Set-up & Launch Support - Assist with new outlet openings, including equipment procurement, staff hiring, training, and operational setup.

• Cross-functional Collaboration - Work closely with marketing, service, and procurement teams to ensure alignment on brand goals, product quality, and customer experience.

• Customer Feedback & Quality Control - Address customer feedback, implement corrective actions, and maintain consistent food and service standards across all locations.


REQUIREMENTS:
• Education – Minimum Diploma or Bachelor's Degree in Hospitality, F&B Management, Marketing, or a related field is preferred.

• Experience - 3 years or more experience in the F&B industry, ideally in a Café/retail environment.

• Language Proficiency - Fluent in Bahasa Malaysia, English, and Mandarin to communicate effectively with diverse team and customers.

• Only Malaysians


SKILLS & ABILITIES:
• Hands-on experience in food and beverage preparation or kitchen operations.
• Strong leadership with the ability to lead, train, and motivate a team.
• Problem-solving and decision-making skills with a proactive attitude.
• Good interpersonal and communication skills at all organisational levels.
• Organized, self-disciplined, and able to work independently.
• Proficient in Microsoft Office; knowledge of F&B management systems is an advantage.
• Understanding of food safety, hygiene, and cost control practices.

• Must have own transport and be willing to travel.
• Availability to start immediately would be an added advantage.• ONLY SHORTLISTED CANDIDATES WILLBENOTIFIED

BENEFITS:
• Incentives
• Medical/Dental/Optical benefits
• Annual Leave/Public holidays/Special Leave
• Medical/Hospital insurance
• Company uniform
• Training and career development opportunities

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Assistant Manager? How many years' experience do you have as a manager / team lead? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? Do you possess or have access to your own transportation?