Assistant Manager, E-Commerce

Second Talent; Kuala Lumpur; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading company is seeking an Assistant Manager, E-Commerce, to drive Shopee sales and promotions. Responsibilities include strategizing campaigns, analyzing market trends, managing store operations, and ensuring customer satisfaction. The ideal candidate has 5 years of experience in e-commerce, knowledge of Shopee, and is bilingual in English and Cantonese.

Qualifications

• 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee.
• Strong analytical skills for data-driven decision-making.
• Knowledge of Shopee platform operations and marketing tools.

Responsibilities

• Develop and implement sales strategies for Shopee.
• Manage promotional campaigns and analyze sales performance.
• Optimize product listings and oversee store operations.

Skills

E-commerce management

Analytical skills

Digital marketing

Bilingual (English, Cantonese)

Education

Bachelor's degree in Business, Marketing, E-commerce, or related field

Job description

About the job Assistant Manager, E-Commerce

Job Title: Assistant Manager, E-Commerce

• Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
• Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
• Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
• Need to follow Hongkong Public holiday

Job Description:

We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform. This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.

Key Responsibilities:

Develop and implement sales strategies to achieve revenue targets on Shopee.

Plan and manage promotional campaigns, including major Shopee Mega Campaigns.

Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.

Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.

Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.

Oversee store operations, including inventory management, order fulfillment, and customer engagement.

Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.

Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.

Requirements:

Bachelor's degree in Business, Marketing, E-commerce, or a related field.

Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.

Strong analytical skills with experience in data-driven decision-making.

Knowledge of Shopee platform operations, promotions, and marketing tools.

Good written and spoken English and Cantonese is a must.

Ability to multitask and thrive in a fast-paced, dynamic environment.