Assistant Manager, Documentation & Disbursement

AFFIN Group; Kuching; On-site; MYR 20,000 - 100,000; Full time

Job summary

Join AFFIN Group as a key player in transforming financial services. This role involves managing banking operations, ensuring compliance with legal requirements, and supporting the Unit Head in enhancing operational efficiency. Ideal candidates should possess a relevant degree and at least three years of banking experience.

Qualifications

• 3+ years relevant experience in banking operations.
• Effective communication skills in English and Bahasa Malaysia.
• Knowledge of legal documentation and bank policies.

Responsibilities

• Manage daily BAU operational activities for Consumer and Business Financing products.
• Liaise with stakeholders to ensure smooth operations.
• Prepare disbursement vouchers and maintain system records.

Skills

Communication

Multitasking

Banking Operations

Quality Work

Education

Diploma/Degree in Banking, Business, Finance

Professional qualification from IBBM

Job description

Join Affin and Create the Future

We continuously innovate to transform our financial services landscape, making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Summary

To execute daily BAU and support the Unit Head / Section Head in operational activities for the Consumer Financing and Business Financing portfolios, ensuring compliance with Group policies, regulatory, and statutory guidelines.

Key Responsibilities

• Manage daily BAU operational activities in Kuching region for Consumer and Business Financing products, including issuance of instructions, vetting security documents, execution of Power of Attorney, disbursement authorizations, security perfection, redemption, discharge, and related post-disbursement matters.
• Liaise with internal and external stakeholders such as product teams, sales, legal, solicitors, valuers, insurance providers, and others to ensure smooth operations within SLA and protect the bank's interests.
• Prepare and authorize disbursement vouchers, maintain system records, and ensure all documents comply with terms and legal requirements.
• Support the Unit Head in team management, task allocation, training, and performance reviews.
• Assist in preparing BAU reports and developing standard controls and processes.
• Handle customer complaints, participate in process re-engineering initiatives, and perform additional duties as assigned.
• Act as Power of Attorney for the bank as per approved terms.

Requirements and Skills

• SPM/STPM/Diploma/Degree in Banking, Business, Finance, or related fields; professional qualification from IBBM or similar is a plus.
• Minimum 3 years of relevant experience, especially in banking operations.
• Effective communication skills in English and Bahasa Malaysia.
• Knowledge of legal documentation, conveyancing, and land laws.
• Understanding of bank policies and procedures.
• Motivated, capable of producing quality work, and able to work under pressure.
• Ability to multitask and handle additional responsibilities.