Assistant Manager, Cargo Key Accounts

Teleport; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Teleport, Southeast Asia's leading integrated logistics provider, is seeking a Business Development professional in Kuala Lumpur. You will identify new air cargo opportunities, manage key accounts, and ensure optimal service delivery while collaborating with various stakeholders to drive company growth. Ideal candidates possess a relevant degree and significant experience in air freight, showcasing outstanding communication and negotiation skills.

Qualifications

• 3-5 years in Business Development/Sales in air cargo logistics or related fields.
• Proven revenue growth and deal-closing track record.
• Extensive network in logistics and air freight industries.

Responsibilities

• Identify and pursue new air cargo business opportunities.
• Understand customer logistics needs and provide tailored cargo solutions.
• Track and report on sales performance and analyze market trends.

Skills

Communication

Negotiation

Problem-Solving

Leadership

Education

Bachelor's degree in Business, Logistics, or related field

Tools

CRM tools

Google Workspace

Microsoft Excel

Job description

About Us

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Requirements

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Sales & Business Development

• Identify and pursue new air cargo business opportunities
• Generate leads, build a sales pipeline, and close deals to meet targets
• Promote air logistics solutions to customers (e.g freight forwarders, consolidators, and direct shippers)
• Develop and maintain strong relationships with key accounts and partners
  
  

Customer Management

• Understand customer logistics needs and provide tailored cargo solutions
• Coordinate bookings, capacity allocation, and service support
• Handle customer inquiries, pricing requests, and issue resolution
  
  

Commercial Planning

• Support in setting sales targets & pricing strategies
• Prepare quotations, negotiate rates, and manage spot rate requests with carriers & relevant stakeholders
• Collaborate with relevant stakeholders such as operation teams and capacity teams to secure uplift space and improve load factors
  
  

Performance & Reporting

• Track and report on sales performance, volumes, and revenue
• Analyze market trends and competitor activity to improve offerings
• Provide regular updates to management and assist in forecasting
  
  

Cross-Functional Coordination

• Liaise with multiple key stakeholders, airline partners, ground handlers, etc
• Ensure timely cargo movement and adherence to service-level agreements (SLAs)
• Assist in resolving shipment issues such as delays, offloads, and documentation errors
  
  
  

Skills & Requirements

These are minimum-requirement skills and a ‘must-have' for the role

• Bachelor's degree in Business, Logistics, or related field
• At least 3-5 years in Business Development/Sakes in relevant industry (i.e air cargo logistics/air freight/freight forwarding sales)
• Proven track record of achieving revenue growth and closing deals
• Knowledge of air cargo processes, documentation (AWB), and airline systems
• Strong communication, negotiation, and problem-solving skills
• Familiarity with CRM tools, Google workspace, Microsoft Excel and reporting
• Extensive network in the cargo, logistics, and air freight industries in Malaysia or the APAC region
• Strong leadership, negotiation, and relationship-building skills