Assistant Manager, Business Development (IT Industry)

Exitra Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in the IT industry is seeking an Assistant Manager for Business Development in Kuala Lumpur. The role involves engaging with customers to drive sales, focusing on understanding their needs and providing tailored solutions. The ideal candidate will have a solid background in solution selling, excellent communication skills, and a passion for fostering customer success.

Qualifications

• Minimum 1-3 years of experience in sales, proven track record in solution selling.
• Strong understanding of solution selling principles and ability to articulate value propositions.
• Experience in IT and/or Cloud Solutions is an advantage.

Responsibilities

• Build and maintain strong relationships with customers as a trusted advisor.
• Conduct needs assessments to understand customer requirements and develop solutions.
• Drive sales growth through effective prospecting and pipeline management.

Skills

Solution Selling

Communication

Interpersonal Skills

Customer Success

Education

Bachelor's degree in business administration, marketing, or related field

Job description

Assistant Manager, Business Development (IT Industry)

Add expected salary to your profile for insights.

You will be our front-liner, engaging with prospects, customers, and partners to continually drive new sales and opportunities. This role is crucial in driving revenue growth and fostering long-term customer relationships. It combines elements of sales and customer service, focusing on understanding customer needs and delivering tailored solutions. The ideal candidate will possess strong solution selling skills and a passion for customer success.

Responsibilities

• Build and maintain strong relationships with new and existing customers, acting as a trusted advisor and strategic partner.
• Conduct thorough needs assessments to understand customer requirements, challenges, and goals.
• Develop and present customized solutions that address customer needs and provide value-added benefits.
• Proactively identify upsell and cross-sell opportunities to maximize revenue and customer lifetime value.
• Drive sales growth through effective prospecting, lead qualification, and pipeline management.
• Meet or exceed sales targets and performance metrics, including revenue goals, conversion rates, and customer satisfaction scores.
• Stay informed about industry trends, competitive landscape, and market developments to identify new business opportunities.
• Provide ongoing support and assistance to customers, including resolving issues, answering questions, and addressing concerns promptly and professionally.
• Perform any other ad-hoc duties as assigned by superiors.

Requirements

• Bachelor's degree in business administration, marketing, or related field.
• Minimum 1-3 years of experience in sales, with a proven track record of success in solution selling.
• Strong understanding of solution selling principles and techniques, with the ability to articulate value propositions and differentiate products/services.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with customers at all levels.
• Results-oriented mindset with a focus on exceeding targets and driving business growth.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Experience in IT and/or Cloud Solutions is an advantage.

Additional Information

How do your skills match this job? Sign in and update your profile to get insights.

Computer Software & Networking, 11-50 employees.

EXITRA Sdn Bhd is part of the LGB group (www.exitra.com.my), involved in water treatment, highway toll operations, solid waste management, property development, manufacturing, and IT.

Founded in 2013, Exitra expanded into data centers and now owns and operates Malaysia's first Tier-3 data center in Taman Tun Dr Ismail, Kuala Lumpur.

As a pioneer in Cloud Computing Technology in Malaysia, EXITRA offers comprehensive Enterprise IT Services, including data center managed services, cloud solutions, and web applications.

We are seeking highly motivated individuals to join our team as we continue to grow.