Assistant Manager, Business Development (Global Accounts)

Teleport; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An innovative logistics company is seeking a dynamic Account Manager to drive growth and foster relationships with global partners. In this role, you will be instrumental in developing strategic account strategies, managing key accounts, and ensuring client satisfaction. You will work closely with cross-functional teams to deliver exceptional service and leverage data insights for decision-making. This is an exciting opportunity to join a forward-thinking firm that is redefining logistics in the Asia Pacific region, where your contributions will directly impact business success and client relationships.

Qualifications

• Proven experience in sales and key account management is essential.
• Strong negotiation and client engagement skills are a must.

Responsibilities

• Build and maintain relationships with global partners as their primary contact.
• Develop account strategies to achieve sales targets and drive growth.

Skills

Account Management

Client Engagement

Business Growth

Negotiation Skills

Data Interpretation

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Job description

About Us

We've got modern day solutions for all your modern day delivery woes.

In a world that's constantly on the move, we know how important it is to keep things moving. We're on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we've made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia's network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Build and maintain robust relationships with global partners at regional/global levels, acting as the primary point of contact to ensure their needs and expectations are met consistently.
2. Develop and execute strategic account strategies to achieve sales targets, drive account expansion, and uncover new business opportunities with global partners, while promoting Teleport network and leveraging third-party capacity, including charter programs.
3. Coordinate closely with Country GMs and the GSA team to expand and maintain global partners' business, while coordinating and driving specific operational requirements with regional operations to win new business, and collaborate with cross-functional teams such as the local sales team, marketing, and customer care team to ensure an exceptional customer experience.
4. Monitor the performance of global accounts, leveraging data-driven insights to inform decision-making and strategy adjustments. Prepare detailed performance reports for both internal and external stakeholders, emphasizing key achievements and areas for improvement.
5. Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

Requirements

SKILLS

These are minimum-requirement skills and a ‘must-have' for the role:

1. Proven ability to manage key accounts and consistently meet revenue targets.
2. Effective at engaging clients, understanding their needs, and fostering long-term relationships.
3. Skilled in identifying client challenges, proposing innovative solutions, and driving business growth.
4. Strong negotiation skills to navigate complex client relationships and achieve mutually beneficial outcomes.
5. Ability to interpret data, extract insights, and make data-driven decisions to support account management strategies.

Qualifications & Experience

1. Bachelor's degree in business administration, marketing, or a related field.
2. Proven experience in sales, key account management, or relevant customer relationship management roles.
3. Knowledge of the industry or market in which the company operates.