Assistant Manager , Account Receivable

DVA (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in healthcare is seeking a dynamic Accounts Receivable Manager to lead billing and collection teams. This role requires a proven track record in management and strong relationship-building skills, particularly in an international context. You will oversee the billing process, ensuring accuracy and efficiency while driving your team to meet critical deadlines. Join a forward-thinking organization that values its employees and aims to expand its reach within the healthcare sector. If you're results-driven and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 5+ years experience in accounts receivables, billing, and credit management.
• Strong relationship-building skills with international teams.

Responsibilities

• Manage billing and collection teams to meet monthly deadlines.
• Ensure timely and accurate billing and resolve any issues.

Skills

Management Experience

Relationship Building

Negotiation Skills

Problem Solving

Communication Skills

Education

Bachelor Degree in Accounting/Finance/Economics/Banking

Tools

Accounting Software

Job description

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Assist Manager, Billing, Credit & Collection in managing accounts receivable job functions, including patient onboarding, guarantee letter tasks and applications, billing and invoicing, and payment and collection activities.

SUPERVISORY RESPONSIBILITIES: Yes

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

Overview management of the Billing team and Credit and Collection team;

Drive and manage the team to meet monthly closing deadlines;

Ensure timely and accurate billing;

Resolve billing issues;

Ensure that the Billing team updates collections in the accounting system timely;

Setup acquired center’s billing requirements in the billing system;

Ensure that guarantee letters and empanelment applications are processed and approved in a timely manner;

Liaise with funding bodies on empanelment application and renewal;

Ensure confirmation and quotation are issued on a timely basis;

Track and monitor GL status application, provide monthly updates on pending GL approval;

Ensure subsidy applications are processed on a timely basis;

Ensure new onboarding patients are processed promptly;

Ensure data are updated accordingly in a timely manner (sponsor update, MR number creation, rates, and pricing);

Create patient and account master in billing system;

Work extended hours, including weekends, during month-end closing periods;

Liaise and comply with internal and external auditors’ requests;

Perform other ad hoc assignments as required.

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills.

The role requires proven management and leadership experience. Strong relationship-building skills and experience collaborating with international financial teams are essential. Candidates must have confidence to make key decisions and work with ambiguity. Ideal candidates will also possess the following skills, knowledge, and attributes:

- Bachelor Degree in Accounting/Finance/Economics/Banking;

- At least 5 years experience in accounts receivables/billing, invoicing, credit management, and debt collection industry;

- Independent, persuasive, results-driven with international experience;

- Computer literate and numerate;

- Strong negotiation and problem-solving skills;

- Target-oriented and able to work under pressure to meet targets;

- Legal recovery experience is an advantage;

- Good communication skills in English, Bahasa Malaysia, and a third language/dialect.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Accounts Receivable Accountant?

DaVita Inc. (NYSE: DVA), a FORTUNE 500 company, is a leading global healthcare provider, with approximately 70,000 teammates working across 10 countries to provide industry-leading care to 250,000 dialysis patients within our 3,000+ clinics.

In Malaysia, DaVita is the #1 private dialysis provider, with 350 teammates serving over 2,000 patients in our 40 clinics nationally. We aim to expand to 100+ clinics and become the industry leader, creating opportunities in a fast-paced environment.

Our Mission is to be the Provider, Partner, and Employer of Choice. Since 2000, DaVita has set industry standards, emphasizing our Core Values and a community-first approach.