Assistant Manager, Academic Administration

Asia Pacific University College of Technology & Innovation; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Asia Pacific University College of Technology & Innovation is seeking an Assistant Manager for Academic Administration in Kuala Lumpur. The successful candidate will streamline academic processes, provide guidance to staff and students, and manage documentation related to course registrations and student services. This role requires strong IT proficiency and experience in a team leadership position.

Qualifications

• Bachelor’s degree in any field required.
• Experience managing a team of 4 to 5 individuals.
• Proven experience in managing systems.

Responsibilities

• Streamlining processes for Pre-University Programs.
• Providing guidance and support for staff and students.
• Overseeing course reservation and registration.

Skills

Strong problem-solving

IT proficiency

Adaptability

Education

Bachelor’s Degree

Job description

Assistant Manager, Academic Administration

• Streamline processes for Pre-University Programs (Diploma, Foundation, Certificate) and manage operations at the student service counter, ensuring efficient and high-quality service delivery.
• Provide guidance, training, and support for staff and students, including progression briefings, personalized study plans, and counseling in collaboration with Programme Leaders.
• Oversee course reservation and registration for Degree progression, ensuring accurate documentation and eligibility compliance.
• Maintain attendance records, tutorial groupings, and manage new programs and intakes in the Graduate Information Management System (GIMS).
• Prepare and deliver reference, progression, completion letters, and official transcripts/certificates, along with supporting letters for international student visa applications.
• Act as a liaison between students, parents, and staff, ensuring timely updates on academic performance, enrollment eligibility, and academic planning.
• Organize Diploma Graduation Ceremony, including best student lists, booklets, and event agendas.
• Assist with MQA, MYQUEST, and SETARA audits by preparing documentation and ensuring academic compliance.
• Compile and analyze student progression data for Head of School and Programme Leaders to support academic planning.
• Manage requests for program changes, student deferments, and reprinting certificates/transcripts, ensuring timely and accurate fulfillment.

Requirements:

• Candidate must possess at least a Bachelor’s Degree in any field of studies.
• Willing to learn, adaptive and able to work independently across cultures.
• Experience in managing a small team of 4 to 5 individuals.
• Proven experience in managing systems with strong IT proficiency.
• Strong problem-solving skills, with a focus on continuous improvement.
• Able to manage multiple tasks within timelines

We thank you for your application. Please note that only shortlisted candidates will be notified.

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Assistant Manager? Which of the following languages are you fluent in? Which of these industries have you worked in?