Assistant Key Account Manager

HYGR; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player seeks a proactive Account Manager to drive innovative merchandising initiatives and build strong retail partnerships. This full-time role involves managing key accounts, executing tailored merchandising strategies, and analyzing market trends to enhance client satisfaction and brand exposure. With a supportive team environment, you will have opportunities for professional development and career advancement while contributing to the mission of empowering the community. If you have a passion for sales and account management, this position is an exciting opportunity to make a significant impact.

Benefits

Free parking

14 annual leave + 1 birthday leave

Opportunities for promotion

Professional development

Qualifications

• Over 2 years of experience in key account management or sales.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage a portfolio of personal care retail accounts, focusing on key partners.
• Organize pop-up events and retail activations to enhance brand exposure.

Skills

Account Management

Sales

Communication Skills

Analytical Skills

Interpersonal Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Job description

Job Responsibility

Key Responsibilities

Account Management & Client Support:

• Serve as the primary contact for a portfolio of personal care retail accounts, with a special emphasis on Watson and other key partners.
• Build, nurture, and maintain strong strategic relationships with retailers, pop-up event organizers, and livestream platform representatives to maximize brand exposure.
• Provide high-level support by addressing inquiries, requests, and concerns to ensure exceptional client satisfaction.

Sales, Merchandising, And Event Support:

• Collaborate with the Key Account Manager to create and execute tailored merchandising strategies and in-store promotions.
• Organize and manage pop-up events and retail activations that showcase Hygrâs innovative products and brand story.
• Coordinate and oversee livestream shopping events, working closely with marketing and sales teams to enhance online customer engagement and sales.
• Support negotiations on pricing, terms, and promotional activities to secure profitable partnerships with key accounts.

Market & Trend Analysis:

• Monitor market trends, consumer behaviors, and competitor activities within the personal care retail sector.
• Analyze the effectiveness of pop-up events and livestream channels, providing actionable insights and recommendations to the management team to enhance merchandising efforts and account strategies.

Internal Coordination & Reporting:

• Maintain clear and consistent communication with internal teams—including sales, merchandising, marketing, and digital media—to ensure key accounts’ needs are met.
• Assist in preparing regular performance reports covering sales metrics, account developments, market trends, and the outcomes of pop-up and livestream events.

Job Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in key account management, sales, or a related role; more than 2 years of relevant experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• A client-focused mindset with a passion for delivering exceptional service.
• Analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Additional language skills are an advantage.

Job Details

• Job Type: Full-time
• Pay: RM3,500.00 - RM5,500.00 per month
• Schedule: Monday to Friday, 8-5pm
• Location: Must be able to reliably commute to or relocate to Glenmarie, Shah Alam

Benefits

Job Benefits

• Free parking
• 14 annual leave + 1 birthday leave
• Opportunities for promotion
• Professional development

This role is perfect for a proactive, creative professional with over 2 years of experience in account management or sales, who thrives on building strong retail partnerships and driving innovative merchandising initiatives to further Hygrâs mission of empowering the community.