ASSISTANT HUMAN RESOURCE MANAGER

SSF Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading home living solutions provider in Malaysia is seeking an Assistant HR Manager to support HR functions aligning with organizational goals. This role involves managing HR operations, recruitment processes, employee relations, and compliance with labor laws in a dynamic retail environment.

Benefits

Medical

Yearly Bonus

Annual Leave

Monthly Incentive

Qualifications

• Experience in handling employee relations and performance monitoring.
• Familiarity with compliance and HR documentation.
• Knowledge of payroll processes and recruitment.

Responsibilities

• Manage HR documentation, attendance tracking, and payroll coordination.
• Assist in recruitment plans including onboarding.
• Conduct employee engagement programs and performance reviews.

Skills

Employee Relations

Talent Management

HR Operations

Job description

Job Purpose

To support the Human Resource Manager in implementing and managing HR strategies, policies, and practices that foster a productive and compliant workplace. The Assistant HR Manager plays a key role in employee relations, talent management, and HR operations to ensure efficient execution of HR functions aligned with organizational goals.


Duties and responsibilities

1. HR Operations for Retail Environment

· Manage HR documentation, employee records, attendance tracking, and shift scheduling tailored for retail and warehouse teams.

· Assist in payroll coordination for outlet, warehouse, and HQ staff including overtime, commission, and incentive tracking.

2. Recruitment & Talent Acquisition

· Assist in executing recruitment plans, including screening, interviewing, and onboarding.

· Maintain a talent pool for current and future hiring needs.

3. Onboarding & Offboarding

· Conduct structured onboarding programs.

· Manage exit interviews and analyze turnover trends especially in retail and operations roles.

4. Employee Relations & Engagement

· Mediate outlet-level disputes and grievances with fairness and confidentiality.

· Coordinate employee engagement programs suited for both retail floor and warehouse workers (e.g., team-building, staff sales events).

5. Performance Monitoring & Discipline

· Assist in administering monthly outlet performance reviews tied to sales KPIs and service standards.

· Support performance improvement plans and disciplinary procedures in cases of attendance issues, poor customer service, etc.

6. Training & Development

· Help deliver frontline customer service training, POS system orientation, and health & safety training for showroom and logistics staff.

· Maintain training records for compliance and audit purposes.

7. Compliance & Audit Readiness

· Ensure all outlets comply with local labor law (e.g., rest days, public holidays, OT rules).

· Support in audits related to HR documentation and outlet practices.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Assistant Human Resources Manager? How many years of recruitment experience do you have? How many years' experience do you have in Human Resources (HR)? How many years of payroll experience do you have? How many years' experience do you have in employee relations?

Retail & Consumer Products 101-1,000 employees

SSF is one of the best living concept store & home living solutions provider in Malaysia. We have 42 showrooms with a total shop area of over 850,000 square feet as of March 2022.

Our products are the source of inspiration for customers to pursuit their ideal home & living environment. Selling over 30,000 products, our product series included Furniture, Artificial Flower & Plant, Home Deco, Custom and Ready-made Curtain, Bedding, Bathroom, Carpet, Lighting, Household, Kitchenware, Pelamin & Wedding Accessories.

Crucial to our growth, we are now seeking out talented like you to help us expand locally!

If you're a unique individual who can care more for our customers and co-workers, feel more for our ideas and is prepared to give more of yourself for our vision, take this opportunity to find out if you're the right person for the job listed below.

SSF is one of the best living concept store & home living solutions provider in Malaysia. We have 42 showrooms with a total shop area of over 850,000 square feet as of March 2022.

Our products are the source of inspiration for customers to pursuit their ideal home & living environment. Selling over 30,000 products, our product series included Furniture, Artificial Flower & Plant, Home Deco, Custom and Ready-made Curtain, Bedding, Bathroom, Carpet, Lighting, Household, Kitchenware, Pelamin & Wedding Accessories.

Crucial to our growth, we are now seeking out talented like you to help us expand locally!

If you're a unique individual who can care more for our customers and co-workers, feel more for our ideas and is prepared to give more of yourself for our vision, take this opportunity to find out if you're the right person for the job listed below.

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Perks and benefits Medical Yearly Bonus, Annual Leave, Monthly Incentive/ Com

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What can I earn as an Assistant Human Resources Manager