ASSISTANT, HIMS LIBRARY, HEALTH INFORMATION MANAGEMENT SERVICES

Bandar Dato’ Onn Specialist Hospital; Malaysia; On-site; MYR 28,000 - 50,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a candidate to oversee HIMS services and patient records management. The role focuses on efficient operation, policy adherence, and participation in ongoing educational activities to support hospital information systems.

The successful candidate will assist the HIMS Officer, maintain data confidentiality, and participate in committees as required, contributing to the hospital’s commitment to high-quality healthcare information management.

Qualifications

• SPM / STPM with positive attitude.
• Good written and English/Bahasa Malaysia communication.
• IT literate with Microsoft Windows knowledge.
• Healthcare information management experience preferred.

Responsibilities

• Ensure effective and efficient running of HIMS Services.
• Assist HIMS Officer on smooth running of HIMS Services management.
• Document information in patient records flow.
• Participate in education programs and courses.
• Maintain confidentiality and safekeeping of patient records.
• Support privacy and data protection compliance (PDPA).
• Relieve Secretary of the HIMS Committee as needed.

Skills

Bahasa Malaysia & English comms

IT literacy

Written communication

Education

SPM / STPM

HIMS Certificate ICD-10 Coder Certificate

Microsoft Windows knowledge

Tools

Microsoft Windows

Job description

SUMMARY OF DUTIES / RESPONSIBILITIES

Reports to the HOS and managers on medical records management, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure optimum services deliverance.

MAIN DUTIES/RESPONSIBILITIES

• Ensure effective and efficient running of HIMS Services.
• Assisting HIMS Officer on smooth running of HIMS Services management.
• Documentation of information in patient’s record flow.
• Participate in education programs, conferences, internal & external courses.
• Discuss with team members on daily routine work.
• Ensure maintain strict standard of confidentiality and safekeeping of patient’s information all the time.
• Ensure effective implementation of processing claims, medical reports and specialist reports which requested by companies.
• Ensure the privacy, safety and security of records and compliance of PHFS Act 1998 & Regulations 2006 and PDPA Act 2010.
• Adopt the policies and procedures of ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, Malaysian Hospital Accreditation Standards.
• Other duties which instructed by the HOS and the management.
• Relieving Secretary of the Healthcare Informatics Management Committee and any other committees as appointed by the Management from time to time.

Patient Safety Goal

Ensure compliance of International Patient Safety Goals as safety improvement measures as recommended by Word Alliance for patient Safety (1994)

Patient & Family’s Rights

Ensure that policies on Patient and Family’s Right are addressed at all times.

Privacy, Safety and Security of Records

To review and adopt internal personal data protection policies and practices, to comply with the Personal Data Protection Act 2010.

DECISION MAKING

Partly independent on decision making with HOS and HIMS Officer supervision to ensure smooth running of the services operation

QUALIFICATIONS REQUIRED MINIMUM

• SPM / STPM
• Possess positive attitude
• Good written and communication skill in Bahasa Malaysia & English
• IT literate with knowledge of Microsoft Windows

PREFERRED

• HIMS Certificate ICD-10 Coder Certificate
• Good in managing skills
• Proficiency in English
• Computer literate
• Working experience in HIM Services or with medical background will be an added advantage
• Pleasant and presentable disposition is an advantage & also able to work independently
• Self-motivated with excellent interpersonal and communication skills

PERSONAL CHARACTERISTICS

• Demonstrates best attitude in customer service with the ability to interact with customers, employees and third parties that reflect highly on the hospital, the brand and the Company
• Problem solving, reasoning, motivating, organizational and training abilities
• Ability to work under pressure and meet deadlines
• Detail oriented, plays role in team operations, passionate.
• Excellent English communication skills in both verbal and written.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world‑class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.