Assistant Executive Officer (Penang)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company seeks a Sales Assistant to enhance customer satisfaction by providing product information and conducting promotions. The role involves responsibilities such as handling customer inquiries, performing cashier duties, and managing merchandise displays. Ideal for candidates with strong communication skills and a passion for sales.

Qualifications

• Experience in customer service or sales preferred.
• Strong communication skills for effective customer interaction.

Responsibilities

• Provide accurate product information and assist customers.
• Perform cashiering duties and manage sales transactions.
• Address customer inquiries and complaints promptly.

Skills

Customer service

Communication

Sales techniques

Job description

- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.
- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.
- Demonstrate the operation and usage of the products to show customers the appeal of the products.
- Conducts product promotions and sales promotions to encourage customers to purchase products.
- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.
Cashiering: Performs cashiering duties.
- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.
- Provides information and assistance regarding after-sales service and warranties after purchases.
- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.
- Stay abreast of new product information and trends to keep customers up-to-date.