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A leading company in Subang Jaya is seeking a Sales Associate to enhance customer experiences by providing detailed product knowledge and facilitating sales transactions. This role involves active communication with customers, managing sales promotions, and ensuring product availability. Ideal candidates will have strong customer service skills and a desire to engage with customers effectively.
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.
- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.
- Demonstrate the operation and usage of the products to show customers the appeal of the products.
- Conducts product promotions and sales promotions to encourage customers to purchase products.
- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.
Cashiering: Performs cashiering duties.
- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.
- Provides information and assistance regarding after-sales service and warranties after purchases.
- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.
- Stay abreast of new product information and trends to keep customers up-to-date.