Assistant Event Manager

1BWP0; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Marriott International in Malaysia is seeking an event management professional to assist in executing meetings and special events, driving the brand service strategy, and enhancing client satisfaction. You will help manage operations, coordinate budgets and vendor relations, and ensure events meet quality standards.

The role emphasizes meeting customer needs, resolving conflicts during events, and supporting revenue growth while upholding corporate service guidelines.

Qualifications

• High school diploma or GED; 2 years experience in event management, food and beverage, sales and marketing, or related area.
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in event management, F&B, sales and marketing, or related area.

Responsibilities

• Assists in Managing Meetings and Special Events Operations: researches pricing, reviews events, coordinates groups impacting property operations.
• Assists in Budgets and Finances: develops vendor relationships and assists in creating the annual banquet budget.
• Driving Exceptional Customer Service: creates guest-focused environments and consults with customers on event objectives and requirements.
• Oversees cleanliness and maintenance of meeting spaces and related areas, and ensures inventory respects guidelines.
• Executes brand service initiatives in event management areas and drives client satisfaction.

Skills

Event management

Customer service

Vendor coordination

Budgeting

Communication

Education

High school diploma or GED

2-year degree in hospitality or related major

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Additional Information
Job Number26104965
Job CategoryEvent Management
LocationJalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.