Assistant Engineer (Japanese Speaking) - JY

PASONA SINGAPORE PTE. LTD.; Pasir Panjang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic technical solutions company in Negeri Sembilan is seeking a technical support specialist. Responsibilities include providing technical support to customers and coordinating Quality Assurance matters with the Head Office. Candidates must hold a degree in a relevant engineering field and have at least 3 years of experience in the electronics industry, along with fluency in Japanese. This role offers opportunities for travel within the ASEAN region.

Qualifications

• Minimum of 3 years of experience in the electronics industry.
• Keen aptitude to learn and positive attitude towards problem-solving.
• Regional business environment experience preferred.

Responsibilities

• Provide prompt technical support to ASEAN subsidiaries and customers.
• Liaise with Head Office in Japan on Quality Assurance matters.
• Coordinate IATF audits with external and internal auditors.

Skills

Customer Service acumen

Fluency in spoken and written Japanese

Self-driven with good communication skills

Education

Degree in Chemical Engineering, Microelectronics Engineering or related field

Job description

Serving as a strategic partner to our Sales Department in their market expansion and the road mapping of our products and brand, the successful candidate will be the technical support specialist responsible for handling customer concerns and inquiries related to the technical aspects of products and services.

The key responsibilities of this role include:

• Providing prompt technical support to ASEAN subsidiaries, distributors and our valued customers effectively and efficiently
• Liaising with Head Office in Japan and/or ASEAN subsidiaries on Quality Assurance matters, which includes Research and Development.
• Meticulous attention to the progress and implementation of business strategies for customers in emerging markets.
• Coordinating IATF audits with external and internal auditors.

Job Requirements

• Candidates must hold at least a degree in Chemical Engineering, Microelectronics Engineering, or a related engineering field.
• Minimum of 3 years of experience in the electronics industry with strong Customer Service acumen.
• Fluency in spoken and written Japanese is required to communicate with our Japanese business partner.
• Regional business environment experiences and a Class 3 driving license would be advantageous though not an essential.
• Keen aptitude to learn, self-driven with good communication skills
• Positive attitude and a flair to solve problem meticulously and independently with minimum supervision.
• May require overseas travels to ASEAN subsidiaries, exhibitions and customers.
• At business exigence, the travels (both local and overseas) may be at short notice.

Pasona Singapore Pte Ltd is an equal opportunities employer.