Assistant Business Development Manager [Southern Region]

BSI Services Malaysia Sdn Bhd; Johor Bahru; Vor Ort; MYR 90.000 - 150.000; Vollzeit

Zusammenfassung

BSI Services Malaysia Sdn Bhd is seeking an Assistant Business Development Manager for the Southern Region. This client-facing role focuses on selling BSI products and services, developing new business, and expanding relationships with key accounts within Malaysia's Southern market.

You will work with cross-functional teams to coordinate opportunities, manage contracts, and drive revenue growth while maintaining high standards of customer service and integrity.

Qualifikationen

• Proven track record in new business development and sales.
• Ability to build executive level relationships and understand client drivers.
• Strong negotiation, presentation, and closing skills.

Aufgaben

• Sell BSI products and services to new and existing customers in the Southern Region of Malaysia.
• Identify and pursue business opportunities; manage a robust sales pipeline.
• Develop relationships with target accounts and their leaders to win new business or expand existing accounts.
• Coordinate requirements, draft and negotiate contracts, and align with operations to close deals.
• Maintain up-to-date stakeholder information in CRM and track sales KPIs.
• Represent BSI in industry events and build partnerships with authorities and associations.
• Proactively network to upsell additional BSI services and products.
• Plan and forecast sales targets; deliver on financial and activity goals.

Kenntnisse

Sales & B2B development

Negotiation

Relationship management

Presentation skills

Communication

Ausbildung

Degree level education

Jobbeschreibung

Assistant Business Development Manager [Southern Region]

We exist to create positive change for people and the planet. Join us and make a difference too!

Purpose of Position
The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers within Southern region. This role is responsible for identifying and managing business development and sales opportunities, building an in-depth understanding of client business
needs and drivers, to position how BSI solutions can drive organisations improve performance, manage risk, reduce cost and enable sustainable growth

This is a direct, client facing role focused on the Southern Region Malaysia Market. Experience in ISO auditing or QAQC roles is highly valued and will be a strong advantage for this position.

Key Responsibilities & Accountabilities

The key areas of responsibility for the Business Development Manager include:

• Work with customers to achieve assigned sales targets for profitable sales volume and strategic objectives in assigned accounts.
• Develop and manage relationships with targeted accounts and their business leaders to ensure BSI in good position to win new business and / or maintain and grow existing business.
• Prospect and pursue new business to expand the client reach of BSI.
• Coordinate requirements, develop and negotiate contracts and integrate contract requirements with business operations to close new business deals.
• Manage, maintain and update key stakeholders’ information in salesforce to ensure current contact remain relevant.
• Keep week informed on industry changes and participate where possible in organizations directly involved with prime markets to maintain a strong industry awareness.
• Foster partnerships with authorities, agencies, and associations to expand digital trust initiatives and business opportunities
• Proactively network with existing customers to sell additional BSI services & products.
• Identify within territory new prospects to grow the BSI customer base through targeted calls and visits to generate sales revenue in line with new business targets.
• Fully utilise the BSI sales process to highlight the wider business challenge to the customer and sell a BSI integrated solution to meet the customers need.
• Investigate relevant resource required and provide a timeline for delivery to meet customer order & solve any customer issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.
• Manage potential of territory through account and opportunity management to develop solid pipeline. Produce accurate sales forecasts in a timely manner.
• Effective use of price book and tools to propose main products and services.
• Use relevant sales/product collateral to illustrate how a range of BSI products meet identified customer needs.
• Accurately and effectively applies standard, commoditised, T&Cs.
• Accurately record sales and order information in the CRM.

Product Knowledge:

• Remain up to date with developments in the standards industry and be able explain the standards development process to customers.
• Able to apply product features and benefits to customers needs in order to win business.
• Able to apply knowledge of competitors to explain the full business advantages of BSI products.
• Possess a deeper and wider knowledge of the products/services of BSI and their application to specific customer sets. Use reporting function of sales tools to aid account management and new business development.
• Able to present to key decision makers and larger audiences. Design and deliver presentations to small scale conferences.
• Effectively convey complex ideas and business proposals showing breadth and depth of BSI product offering.
• Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.
• Able to effectively present to key contacts within existing customer base. Support the preparation of competitive tenders and support co-ordinated sales solutions across BSI's product range.
• Participate in and support internal team, providing relevant expertise. Engage with customer champions/experts to gain internal support for sale.
• Effectively engage with all appropriate decision-makers. Define range of possible negotiation prior to customer engagement. Pre-empt possible objections and articulate solutions when appropriate. Use experience to provide alternative perspective to objections.
• Able to plan on a short term basis (1-3 months) to achieve immediate performance goals.
• Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive & increase targeted delivery

Knowledge, Experience and Qualifications

• Degree level, equivalent education or proven experience of sustained over achievement in a new business development/sales environment;
• Ability to develop executive level relationships and engage with the customer to establish an understanding of their business drivers
• Clear understanding and proven experience of business development and effective sales techniques including excellent negotiation and presentation skills
• Excellent verbal and written communication skills as well as good relationship building & interpersonal skills;
• Proven track record of significantly exceeding targets and expectations;
• Proven ability in closing business to business sales, identifying and acquiring new customers;
• Demonstrable self sufficiency in sales & business development activities;
• Ability to remain calm whilst managing numerous priorities
• Operates with a sense of urgency, self-motivated and resilient under pressure, with pragmatic adaptability
• Experience of working in a fast pace, customer focused environment essential
• Knowledge of the business certification, compliance service market and knowledge of the one or more service offering at BSI preferred
• Knowledge of the specific sector (size, main players, technology types, legal context at federal and state levels, history and future trends, main threats and opportunities) highly beneficial
• Proven commercial experience with delivery of professional services in multiple locations at the one time (preferably at national or international levels)
• Key account management experience, including the acquisition of new clients, management and preparation of tenders and bids, contract negotiation and management, and ongoing client relationship management (preferably at national or international levels)
• Ability to demonstrate the BSI Excellence Behaviours: Accountability, Achievement, Customer Focus, Respect, Communication and Leading and Managing Others
• Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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Business Support Services More than 10,000 employees

Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901. Today, we're a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

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