Assistant Branch Manager/Branch Manager (Kolombong)

HAG Store; Kota Kinabalu; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading retail company in Kota Kinabalu is seeking an Assistant Branch Manager/Branch Manager. The successful candidate will oversee store operations, manage staff, ensure exceptional customer service, and drive sales. Join a supportive and inclusive environment focused on professional growth and work-life balance.

Benefits

EPF

EIS

SOCSO

Employee Recognition Programs

Employee Discount

Training provided

Opportunities for professional development

Supportive work environment

Qualifications

• 2 years of experience in related fields is preferred.
• Excellent communication skills & ability to motivate team members.
• Strong work ethic with excellent time management.

Responsibilities

• Oversee daily store operations and manage branch staff.
• Drive branch sales and profitability through effective strategies.
• Ensure consistent delivery of high-quality customer service.

Skills

Excellent communication skills

Strong leadership skills

Time management

Customer service

Motivation of team members

Education

Diploma or Degree in Business, Retail Management, or related field

Job description

Assistant Branch Manager/Branch Manager (Kolombong)

Add expected salary to your profile for insights

The Assistant Branch Manager/Branch Manager is responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service. This role involves mentoring team members, monitoring sales performance, and implementing merchandising strategies to maximize sales and enhance the customer experience. If you think you meet the following requirements, you are welcome to join us:

Salary & Benefit Packages

Entitled to EPF, EIS, SOCSO, and leave entitlement in Malaysia.

Employee Recognition Programs.

Employee Discount.

Training is provided.

Opportunities for professional development and career advancement.

A supportive and inclusive work environment that values work-life balance

Responsibility

Drive branch sales and profitability through effective sales strategies and promotional activities.

Lead, motivate, and manage branch staff to meet performance goals, help retail sales staff achieve sales targets.

Communicate with the team: Responsible for all staff-related issues and foster a customer-first culture among staff.

Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.

Ensure merchandising displays are attractive and updated in line with marketing campaigns.

Ensure consistent delivery of high-quality customer service, handle customer complaints and feedback professionally and promptly.

Update customer requirements/report them to management.

Requirement

2 years of experience in related fields is preferred.

Diploma or Degree in Business, Retail Management, or related field.

Excellent communication skills & ability to motivate team members.

Strong leadership skills.

Strong work ethic with excellent time management.

Having a friendly and engaging personality, delivering a high standard of customer service.

Confidence in actively introducing products to customers and driving them to achieve sales targets.

We need team members with a good working attitude & are keen to learn and grow. Send us your resume today! Only shortlisted candidates will be contacted to arrange for an interview.

We look forward to meeting you! Cheers :)

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Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years of people management experience do you have? Are you willing to travel for this role when required?

Founded in the Year 2017, Hag Store Sdn. Bhd. is a premier retail company specializing in solar & lighting. With 7 branches across the East Malaysia region & a team of over 60 dedicated employees, our team keeps "Quality is our Priority" in mind and offers competitive prices products without compromising the quality of products.

As we continue to expand, we are seeking passionate & talented individuals to join us. Explore a range of exciting career opportunities & grow with us, we believe that our employees are our greatest asset. If you are enthusiastic about innovative workplace, career development & personal growth, come explore our current job openings!

Best of luck!

Founded in the Year 2017, Hag Store Sdn. Bhd. is a premier retail company specializing in solar & lighting. With 7 branches across the East Malaysia region & a team of over 60 dedicated employees, our team keeps "Quality is our Priority" in mind and offers competitive prices products without compromising the quality of products.

As we continue to expand, we are seeking passionate & talented individuals to join us. Explore a range of exciting career opportunities & grow with us, we believe that our employees are our greatest asset. If you are enthusiastic about innovative workplace, career development & personal growth, come explore our current job openings!

Best of luck!

Perks and benefits Yearly Performance Bonus, Annual Leave, Maternity/

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What can I earn as an Assistant Branch Manager