The Assistant Sales Manager – Banquet is responsible for driving banquet and event sales, managing client relationships, and ensuring successful execution of events. This role requires a proactive sales approach, attention to detail, and a strong focus on customer satisfaction to maximize revenue from banquet facilities.
Key Responsibilities:
- Assist in achieving monthly and annual banquet sales targets.
- Develop and maintain relationships with corporate clients, wedding planners, event organizers, and other potential business sources.
- Respond promptly to banquet inquiries, prepare proposals, and conduct site inspections.
- Assist in creating customized banquet packages and pricing strategies.
- Liaise with the operations and events team to ensure flawless execution of events.
- Maintain updated knowledge of market trends, competitor offerings, and customer preferences.
- Attend networking events, trade shows, and promotional activities to generate new leads.
- Prepare sales reports, forecasts, and performance analyses for management.
- Ensure customer satisfaction before, during, and after each event to encourage repeat business.
Qualifications & Requirements:
- Education: Diploma in Hospitality Management, Business Administration, Marketing, or a related field.
- Experience: Minimum 2–3 years of experience in banquet sales or event coordination within the hospitality industry. Proven track record in achieving sales targets and managing client relationships. Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Highly organized with strong attention to detail. Ability to work under pressure and meet tight deadlines. Knowledge of event planning logistics and banquet operations. Proficient in Microsoft Office and hotel/event management software (e.g., Opera, Delphi, or similar).
- Language: Proficiency in English and Bahasa Malaysia. Other language skills are an added advantage.
- Other Requirements: Pleasant personality and professional appearance. Willingness to work flexible hours, including evenings, weekends, and public holidays as required by events. Possess own transport and willing to travel within Selangor / Kuala Lumpur for client meetings or site inspections.
Note: The duplicated section "How do your skills match this job?" and the subsequent questions seem to be part of an application process, and are not part of the job responsibilities. They are best omitted for clarity.