Assistant - Administration (Front Office)

Sunway Berhad; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking an Administration Officer to join their dynamic team. This role involves providing essential administrative support for property management, ensuring efficient operations, and maintaining effective communication with tenants and stakeholders. The ideal candidate will possess strong organizational and multitasking skills, along with proficiency in Microsoft Office Suite. Join a company committed to building enduring communities and making a positive impact in the real estate sector. If you are passionate about property management and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Minimum of 2 years of administrative experience in property management.
• Proficient in Microsoft Office Suite with strong communication skills.

Responsibilities

• Provide administrative support for property management operations.
• Maintain communication with tenants and manage service requests.
• Coordinate meetings and compile necessary reports.

Skills

Microsoft Office Suite

Organizational Skills

Multitasking Abilities

Communication Skills

Property Management Software

Education

Diploma in Business Administration

Degree in Business Administration

Job description

Add expected salary to your profile for insights

Sunway Property & Facilities Management (Sunway PFM Sdn Bhd) is the Sunway Group’s asset management firm which was established in 1991. The company presently manages a diversified portfolio of 32 million sq ft of build-up real estate space comprising office, retail, hospitality, medical, residential and education developments. The organization’s team comprises 160 professional and technical employees. The team is driven by clear core values, vision, and mission. The strong engineering capabilities of the Sunway PFM team is a key market differentiator where its building maintenance team carries out preventive and predictive maintenance to ensure optimal asset performance and long-term life cycle maintenance costs.

Job Responsibilities:

Administrative Support – Building Maintenance & Management

To provide efficient and organised administrative support to the PE / Supervisor on the day-today operation of the Property and setting reminder to all staff / vendors of the duties and responsibilities to be carried out on routine inspection.

Responsible for the general administration and recording of the management office, in relation to:

Purchase Order System

Charges, Sinking Fund, Utilities and other billings

Daily Collections Reporting

Electronic Payment Control System (ePCS) data entry and submission for expense claim

SPFM Apps and/or other web-based applications.

Communication with Tenant / Occupant Management

Maintain good rapport with tenants / occupants / other stakeholders of the Property via effective communication such as notices and official correspondences.

To attend and distribute service requests and ensure update upon completion / closure of the request.

To perform Credit Control reminders, follow up calls to tenants / occupants on outstanding charges / billings.

To liaise with service vendors for the scheduled services.

To acknowledge receipt of all goods and services / service reports / attendance list.

To monitor all services and maintenance contracts to be reviewed prior to due dates.

Procurement Management

To liaise with registered vendors and to obtain quotations for goods and services.

To record the Purchase Requisition (PR) for goods and services to be purchased.

To monitor the approval from the system and subsequently coordinating with the appointed vendors / suppliers for the goods / services delivery.

Meeting and Reporting

To coordinate meetings, appointments and property related events with agendas.

To record and file minutes of every meeting/appointment/event and follow up action, if required.

To compile necessary reporting information for prompt submission of the weekly and monthly reports, schedules, task lists, presentations, etc.

Submission of Tribunal Form 11 / 20 & Form 1.

Others

Management Office reception and attend to all calls, emails, inquiries and correspondences related to the Property.

To maintain up-to-date Building information, drawings and documentations, tenancy schedule, service agreement schedules, vendors / contractors’ workers listing and inventory listing are available at all times.

Compliance with all the Standard Operating Procedures (SOPs) and the guidelines.

To maintain and filing the proper written records as evidence for any incidence and action taken or to be taken.

Other ad-hoc assignments as and when distributed from the PE / Supervisor

Qualifications:

Minimum of 2 years of administrative experience, preferably in property management.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Strong organizational and multitasking abilities.

Excellent written and verbal communication skills.

Previous experience in front office roles is preferred.

Familiarity with property management software is a plus.

Education:

Diploma or degree in Business Administration or a related field.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

How many years' experience do you have in the real estate industry? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? How would you rate your English language skills? How much notice are you required to give your current employer?

Trades & Services More than 10,000 employees

BUILDING ENDURING COMMUNITIES

Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates with core interests in real estate, construction, education, healthcare, retail and hospitality, with a unique build-own-operate business model. We are committed to the 17 United Nations Sustainable Development Goals and continue to align our business strategies towards mininising environmental impact, and advancing economic and social progress. With a presence in more than 50 locations primarily in the Asia region, Sunway Group comprises 13 business divisions – real estate, construction, retail, hospitality, leisure, healthcare, education, financial and investment services, trading and manufacturing, building materials, quarrying, Real Estate Investment Trust (REIT) and digital.

In all that we do, we are driven by our core values of Integrity, Humility and Excellence.

BUILDING ENDURING COMMUNITIES

Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates with core interests in real estate, construction, education, healthcare, retail and hospitality, with a unique build-own-operate business model. We are committed to the 17 United Nations Sustainable Development Goals and continue to align our business strategies towards mininising environmental impact, and advancing economic and social progress. With a presence in more than 50 locations primarily in the Asia region, Sunway Group comprises 13 business divisions – real estate, construction, retail, hospitality, leisure, healthcare, education, financial and investment services, trading and manufacturing, building materials, quarrying, Real Estate Investment Trust (REIT) and digital.

In all that we do, we are driven by our core values of Integrity, Humility and Excellence.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Administration Officer