Asset Lite (Nationwide)

Tesla; Cyberjaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a dynamic sales team member to drive demand and enhance customer experience. In this role, you will support local and regional efforts to generate leads while ensuring exceptional service throughout the sales and delivery process. Your proactive approach and strategic thinking will be essential in creating opportunities for customers to engage with cutting-edge products. With a focus on teamwork and shared goals, you'll play a crucial part in achieving sales targets and expanding market presence. If you are passionate about sustainable energy and thrive in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Experience in delivering excellent customer service in a fast-paced environment.
• Strong communication skills to inform and influence customers effectively.

Responsibilities

• Provide excellent customer service throughout the sales process.
• Maintain tailored communication with customers at all touchpoints.
• Engage in market expansion activities and identify emerging opportunities.

Skills

Customer Service

Sales Ability

Communication Skills

Problem-Solving

Organizational Skills

Proactivity

Team Collaboration

Adaptability

Tools

MS Office

Job description

What To Expect
As an Asset Lite team member, you will support local and regional efforts to generate leads, drive demand, and serve as a point of contact for sales-related activities. Through varied outreach efforts and an entrepreneurial mindset, you will help enable the market to achieve KPIs while ensuring excellent customer service. You will need relentless determination to succeed, driven by shared success and Tesla's mission to accelerate the world’s transition to sustainable energy.

You are part of a larger sales team working closely and flexibly on all tasks. Cooperation and a one-team mentality are essential to achieve sales and delivery targets.

What You'll Do

• Provide excellent customer service throughout the sales and delivery process.
• Maintain close and tailored communication with customers at all touchpoints.
• Think strategically and take effective actions to drive demand and create opportunities for potential customers to experience Tesla products.
• Lead by example, acting as a role model and a source of excellence within the team.
• Be proactive and solutions-oriented, striving for continuous improvement.
• Promote market presence through all point of sale activities.
• Maintain a high level of inbound and outbound activity to develop and sustain the sales pipeline.
• Work closely with stakeholders and the team to achieve sales and delivery targets, identifying and resolving barriers.
• Manage sales administrative duties, including contract completion, finance, and system updates, while effectively managing outbound activities and reporting.
• Ensure fleet readiness and resource availability at all times.
• Prepare customer vehicles in advance of delivery appointments and perform direct deliveries as needed.
• Educate and inform customers about Tesla at every opportunity.
• Engage in market expansion activities and identify emerging opportunities in retail and infrastructure sectors.
• Support store activities and collaborate on market-wide events and roadshows.

What You'll Bring

• Experience in delivering excellent customer service in a fast-paced, target-driven environment.
• Strong communication skills with the ability to inform, educate, and influence customers effectively.
• Proven sales ability with a track record of independence and proactive pursuit of sales opportunities.
• High resilience, adaptability, and a desire for continuous personal and team development.
• Experience in delivering successful sales pitches with strong conversion rates.
• Ability to thrive in a team environment and work towards shared goals.
• Excellent problem-solving skills, initiative, and proactivity.
• Exceptional organizational skills to handle multiple priorities and meet deadlines.
• Positivity, enthusiasm, and passion for Tesla's mission.
• Willingness to learn and adapt to multiple technologies.
• Effective communication skills in English; additional language skills relevant to local markets are a plus.
• Proficiency in MS Office.
• Valid driver’s license for at least 2 years and a safe driving record.