Asset Lite

Tesla; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

Tesla is seeking a dedicated team member to join their Asset Lite team, focusing on driving sales and demand generation while providing exceptional customer service. This role involves close collaboration with a sales team to achieve sales targets, ensuring that customers receive top-notch service and insights about Tesla products. Candidates must thrive in fast-paced environments and possess proven sales experience while fostering a strong team spirit.

Qualifications

• Experience in a fast-paced, target-driven customer service environment.
• Proven track record of independence in pursuing sales opportunities.
• Ability to effectively engage and influence customers.

Responsibilities

• Deliver excellent customer service throughout sales and delivery.
• Drive sales and delivery targets by identifying barriers and offering solutions.
• Engage in market expansion activities and collaborate on initiatives.

Skills

Customer Service

Sales Savvy

Problem-Solving

Communication Skills

Organizational Skills

Tools

MS Office

Job description

As an Asset Lite team member, you will support local and regional efforts to generate leads, drive demand, and serve as a point of contact for sales activities. Through varied outreach efforts and entrepreneurial initiatives, you will help enable the market to achieve KPIs while ensuring excellent customer service. You will demonstrate relentless determination to succeed, driven by shared success and Tesla's mission to accelerate the world's transition to sustainable energy.

You will be part of a larger sales team working closely and flexibly on all tasks, cooperating frequently with a one-team mentality to achieve sales and delivery targets.

Responsibilities

• Offer excellent customer service throughout the sales and delivery process.
• Ensure close and tailored communication with customers at all touchpoints.
• Think strategically and provide effective actions to drive demand and create opportunities for potential customers to experience Tesla products.
• Act as a role model and a source of excellence within the team, leading by example.
• Be a self-starter, offering solutions and striving towards continuous improvement.
• Enable market presence through all points of sale activities.
• Maintain a high level of inbound and outbound activity to develop and sustain the sales pipeline.
• Drive sales and delivery targets by working closely with stakeholders and the team to identify barriers and offer solutions.
• Manage sales administrative duties, including contract completion, finance, and system updates, as well as outbound activities and reporting.
• Ensure fleet vehicles are ready at all times and have an overview of available resources.
• Prepare customer vehicles in advance of delivery appointments and perform direct deliveries.
• Inform and educate customers about Tesla at every opportunity.
• Engage in market expansion activities and identify emerging opportunities in retail and infrastructure sectors.
• Support store activities and collaborate on market-wide initiatives and road shows.

Requirements

• Experience in providing excellent customer service in a fast-paced, target-driven environment.
• Confident in engaging in meaningful conversations to inform, educate, and influence customers.
• Proven sales savvy with a track record of independence and proactive pursuit of sales opportunities.
• High resilience, adaptability, and a continuous desire for personal and team development.
• Successful experience in delivering sales pitches with a strong conversion track record.
• Ability to thrive in a team environment and work towards common goals.
• Excellent problem-solving skills, initiative, and proactivity.
• Exceptional organizational skills to handle multiple priorities and meet deadlines.
• Positivity, enthusiasm, and a passion for Tesla's mission.
• Ability to learn and adapt to multiple technologies effectively.
• Effective communication skills in English, both written and verbal; additional language skills relevant to local markets are a plus.
• Proficiency in MS Office.
• Valid driver’s license for at least 2 years and a safe driving record.