Area Network Manager

J&T EXPRESS (MALAYSIA ) SDN BHD; Skudai; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Business Partner Manager to enhance operations through strong partner relations and effective team management. Candidates should have proficiency in Mandarin, Malay, and English, with a preference for those experienced in the courier industry. The role involves strategic communication, problem-solving, and operational planning in a fast-paced environment.

Benefits

Annual leave

Medical and hospitalisation leave

Statutory deductions (EPF, SOCSO & PCB)

Annual bonus

Personal insurance medical card provided

Qualifications

• Proficient in Mandarin, Malay, and English.
• Experience in courier or logistics industry preferred.
• Able to adapt to a fast-paced work environment.

Responsibilities

• Manage Business Partners and their relationships.
• Plan and manage parcel collection and delivery operations.
• Handle customer complaints to improve satisfaction.

Skills

Communication

Problem Solving

Data Analysis

Team Player

Job description

Job Responsibility

• Responsible for managing Business Partners and establishing and maintaining strong cooperative relationships with them.
• Communicate the latest company information, policies, and notices to Business Partners.
• Plan and manage parcel collection and delivery operations within the assigned area to ensure timely and secure handling.
• Handle customer complaints and issues to improve customer satisfaction.
• Ensure that all operations within the area comply with the company's safety standards.
• Responsible for building and managing the area team to enhance overall team performance.
  
  

Job Requirements

• Language Proficiency: Proficient in Mandarin, Malay, and English.
• Work Experience: Candidates with experience in the courier or logistics industry are preferred.
• Skills Requirements: Strong communication, problem-solving, and data analysis skills; a good team player.
• Others: Able to adapt to a fast-paced work environment and possess strong stress management abilities.
  
  

Job Benefits

• Annual leave
• Medical and hospitalisation leave
• Statutory deductions (EPF, SOCSO & PCB)
• Annual bonus
• Personal insurance medical card provided (upon confirmation of employment only)